Client Contribution Services Associate

Corebridge Financial • Amarillo, TX

5d • Hybrid

About The Position

As a Client Contribution Services Associate, you will be on the “front line” providing an exceptional customer service experience for our group clients and financial advisors. What you need to know: Primary point of contact for client groups and account managers to resolve any payroll submission issues and ensuring timely follow-up for accurate and complete payroll processing. Review/process electronic payroll remittance files along with pulling daily wires and checks for deposit set up and completing the contributions processing. Learning agility is required to understand the various bill generation times and various file layouts. Be passionately curious while researching appropriate solutions for our internal and external customers. Enjoy helping others. You will be assisting our clients with a variety of different complex transactions. You are aware and have a deep understanding that Corebridge Financial provides a customer service experience that is industry leading. Excel at analyzing large volumes of data with an extreme attention to detail to ensure compliance and quality. Strive to meet production and quality goals by processing transactions timely and accurately. Communicate with different Corebridge Financial departments to ensure information is being processed accurately is essential for success.

Requirements

• High School Diploma or GED from an accredited institution required/college degree preferred
• Ability to work successfully in a structured fast paced team environment
• Excellent communication skills, both oral and written
• Proficient with MS Office and strong professional typing skills required
• Strong Excel skills ability to sort data, filters, and formatting cells
• Ability to learn new software applications, open to experimentation with digital tools, ability to use dual monitors, and researching with an analytical and curious

Responsibilities

• Primary point of contact for client groups and account managers to resolve any payroll submission issues
• Ensuring timely follow-up for accurate and complete payroll processing
• Review/process electronic payroll remittance files along with pulling daily wires and checks for deposit set up and completing the contributions processing
• Researching appropriate solutions for our internal and external customers
• Assisting our clients with a variety of different complex transactions
• Analyzing large volumes of data with an extreme attention to detail to ensure compliance and quality
• Meeting production and quality goals by processing transactions timely and accurately
• Communicate with different Corebridge Financial departments to ensure information is being processed accurately

Benefits

• Health and Wellness: We offer a range of medical, dental and vision insurance plans, as well as mental health support and wellness initiatives to promote overall well-being.
• Retirement Savings: We offer retirement benefits options, which vary by location. In the U.S., our competitive 401(k) Plan offers a generous dollar-for-dollar Company matching contribution of up to 6% of eligible pay and a Company contribution equal to 3% of eligible pay (subject to annual IRS limits and Plan terms). These Company contributions vest immediately.
• Employee Assistance Program: Confidential counseling services and resources are available to all employees.
• Matching charitable donations: Corebridge matches donations to tax-exempt organizations 1:1, up to $5,000.
• Volunteer Time Off: Employees may use up to 16 volunteer hours annually to support activities that enhance and serve communities where employees live and work.
• Paid Time Off: Eligible employees start off with at least 24 Paid Time Off (PTO) days so they can take time off for themselves and their families when they need it.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees