Client Consultant

Euromonitor•Chicago, IL

2d•$76,000 - $103,000•Hybrid

About The Position

Purpose of the role: Represent Euromonitor in working with senior executives at some of the largest, well-known corporations worldwide to drive growth and retention by building credibility and confidence in Euromonitor’s products and services. The Client Consultant (CC) will demonstrate that we are the world leader in data analytics and research into markets, industries, economies and consumers. Working from a named list of existing clients, CCs are expected to expand our business with them and create new relationships across these organizations leveraging our entire suite of services. This often involves engaging multiple business divisions and functions. The role also includes working very closely with the Chicago and London based Global Account Directors (GADs) and other Global Account Managers (GAMs) and Client Consultants (CCs) to foster international account growth. This will be achieved by being able to retain and grow all Euromonitor’s syndicated systems as well as custom capabilities, identifying relevant client needs that can be met through Passport, our web based global analytics and consumer trend analysis platform, or Custom solutions. Success is achieved through: Identifying opportunities to add value to client relationships by assessing clients’ needs and recommending new products/services from Euromonitor Continuously researching client accounts to understand their needs/goals and creating actionable business/account plans which outline sales strategies Scheduling and leading calls and meetings with clients to understand their needs and strategies (while also adding value in those discovery conversations) Expanding the network of contacts within existing client organizations Managing all stages of the sales process to achieve upsell targets Providing feedback to our product development and research teams, serving as the internal “voice of customer”

Requirements

Excellence in current role, goal-oriented and consistently at or over target
3-5+ years of sales experience, demonstrating continued success in those roles
Experience working enterprise-wide with Fortune 500 companies
Experience with consultative selling techniques
Hunger for career growth
Comfortable interacting with people across various levels and functions
Highly organised with excellent time management, managing numerous client contacts, including establishing frequent points of interaction
Strong communication, negotiation, numeracy and diplomacy skills
Ability to use Salesforce effectively
Target oriented – ability to meet monthly and annual sales targets
Knowledge of consumer market trends and dynamics are preferable
Ability & willingness to effectively collaborate with international colleagues
Intellectual curiosity
Willingness to travel

Responsibilities

Understand company organisation, strategy and priorities, uncovering new target groups and locating upsell and assisting to secure renewable revenue
Devise and execute a strategy for each account in collaboration with the GAM and input from the GADs and manager
Conduct compelling, thought-provoking client outreach to engage new and existing contacts with Euromonitor content with the goal of identifying leads for further development Collaborate with Senior Product Specialist team to optimise knowledge and resources Work with Marketing team to ensure campaigns are tailored and targeted
Provide expert research support to all clients, through detailed understanding of Euromonitor’s product portfolio and research methodology Implement high level engagements across accounts to elevate our Research Expertise and increase our stickiness with clients

Benefits

International: not only do we have a very multinational workforce in each office but we are all dealing with our 16 offices worldwide on a daily basis. With 16 offices globally there are regular opportunities for international transfer.
Hardworking but sociable: our staff know how to work hard but also how to enjoy themselves! We pride ourselves on creating an appropriate work-life balance, with flexible hours and regular socialising including frequent after work meet ups, summer and Christmas parties and a whole range of sports and other groups to be involved with.
Committed to making a difference: We think that people are looking for something worthwhile in a company beyond the workplace. Our extensive Corporate Social Responsibility Programme gives each member of staff two volunteering days a year in addition to holidays. It sees us reaching out into the local community with our mentoring, group volunteering, and fundraising initiatives as well as supporting international charities through our website sales, matching staff sponsorship fundraising, and carbon offsetting all our flights, amongst many other activities.
Excellent benefits: we offer highly competitive salaries, healthcare insurance, food vouchers, saving fund, plus generous holiday allowances and in many offices a Core Hours policy allowing flexible start and finish times to each day.
Opportunities to grow: we offer extensive training and development opportunities at all levels. The vast majority of our managers and directors have been promoted from within and many have moved across departments as well as upwards. We pride ourselves on identifying and rewarding talent.
Equal Employment Opportunity Statement: Euromonitor International does not discriminate in employment on the basis of race, colour, religion, sex, national origin, political affiliation, sexual orientation, gender identity, marital status, disability and genetic information, age, membership in an employee organization, or other non-merit factor. At Euromonitor International, we are committed to transparency and pay equity. Pursuant to Illinois law, we provide salary range and benefit info on all job postings based in our Chicago office. The base salary range for this role is $76,000 - 103,000 based on experience and qualifications. Alongside Salary, we offer a competitive benefits package, including health insurance options, 401k, paid time off, hybrid work set up, core hours and other perks to support a positive work environment.

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