Client Care Worker

Volunteers of America - Greater New York, Inc.•New York, NY

12d

About The Position

Volunteers of America-Greater New York (VOA-Greater New York) is an anti-poverty organization working to end homelessness in the New York area by 2050. We operate over 60 programs across New York City, Northern New Jersey and Westchester County including emergency, transitional and permanent housing. Our services extend to families experiencing homelessness, survivors of domestic violence, people living with HIV/AIDS, veterans, youth aging out of foster care, adults with behavioral health or substance use needs, and others in need, including a special education preschool program. We are in search of new talent in the following position… Position: Client Care Worker The Client Care Worker is responsible for engaging, supporting, and assisting formerly homeless families at Union Commons Bronx. Union Commons Bronx is a 15-bed behavioral health supported housing program. To learn more about Volunteers of America-GNY, copy and paste this link into a browser https://www.voa-gny.org/our-services Location: Bronx, NY 10459

Requirements

High School Diploma or GED preferred.
Life experience with the service systems utilized by the target population.

Responsibilities

Oversee client participation in daily program activities, monitor observance of client’s rights and client adherence to program rules and routines.
Provide emergency response including crisis management, first aid, CPR, and fire response as needed.
Report any instances of violations of client rights, incidents involving clients’ non-compliance of rules and regulations and any criminal activity promptly to the Operations Manager.
Complete Incident Reports as outlined by the Program Manual and Funder guidelines.