Client Care Technician | Valley Plaza

Valley Behavioral Health Incorporated•Salt Lake City, UT

3d•Onsite

About The Position

The Client Care Technician provides direct support to individuals residing in residential and housing programs. This Technician assists the multi-disciplinary treatment team and fosters a safe, stable, and therapeutic environment while helping residents work toward self-sufficiency, treatment goal achievement, and personal growth. Since 1984, Valley Behavioral Health has helped thousands of adults, children, and families access high-quality behavioral health care. As the largest non-profit community behavioral health provider in the Intermountain Region, Valley offers a comprehensive range of services to ensure each individual receives the personalized care they need to heal and grow. You will belong in a community where you can be yourself, grow your career, and embrace new opportunities. Valley is committed to being an organization that promotes authenticity and encourages opportunities for success.

Requirements

High School diploma or equivalent
None- see Preferred Qualifications (for experience)
CPR certification
Valley de-escalation certification
Minimum age of 21 and a current driver's license

Nice To Haves

Previous behavioral health or social services experience
Previous experience with medication management

Responsibilities

Engages clients in activities and interactions designed to encourage achievement of treatment and recovery goals
Provides individualized support to help clients address personal challenges and capitalize on opportunities for improvement
Models and teaches independent living skills including hygiene, budgeting, meal preparation, and time management in one-to-one sessions and in weekly group sessions
Observes, interacts with, and assesses clients’ behavior and communicates significant observations to the treatment team
Conducts accountability conversations with clients regarding behavior, goals, and program expectations
Performs routine room and common area inspections to ensure cleanliness, safety, and program compliance
Collects urine analysis (UA) samples and ensures proper documentation and storage in accordance with policy
Distributes medications and follows all medication management and documentation procedures
Maintains accurate and timely documentation of all client interactions, interventions, and incidents
Utilizes assessment tools such as UAs, Outcome Questionnaires (OQ), and others to inform care and track progress
Connects clients with pro-social community-based activities to enhance social support and engagement
Acts as an ongoing liaison between clients and service teams including property management and external stakeholders based on treatment and program goals and requirements
Transports clients to off-site appointments, community activities, or resources, as assigned and within program guidelines
Meets direct care expectations
Participates in ongoing professional development activities to meet agency and position requirements

Benefits

Compensation program includes tenure-based service increases and performance bonuses that recognize and reward high-performing team members.
On-Demand Pay gives you access to a portion of your earned wages before your scheduled payday.
15 days of accrued paid time off annually (increasing by one day with each year of service)
10 paid holidays
2 wellness days
Paid parental leave
Medical insurance
Dental insurance
Vision insurance
Life insurance
Disability insurance
Voluntary options including accident, hospital indemnity, critical illness, financial protection, and pet insurance.
Basic Life, Accidental Death & Dismemberment, and Long-Term Disability Insurance at no cost to eligible team members.
Out-of-pocket medical expenses may be eligible for reimbursement through our Garner HRA — up to $2,000 for individuals and $4,000 for families.
Depending on your medical plan selection, you may also contribute pre-tax dollars to a Health Savings Account (HSA), with a company match of up to $900 for individuals and $1,800 for families.
401(k) plan accepts both pre-tax and Roth (post-tax) contributions and includes a company match of up to 6% of your annual salary.
Tuition reimbursement
New licensure reimbursement
Paid training and conference attendance
Continuing education reimbursement
Paid time for continuing education