Client Care Technician

Chestnut Health Systems • Maryville, IL

97d

About The Position

Share your recovery journey for the benefit of others. Experience the satisfaction of helping to facilitate self-directed recovery. This is a part-time Client Care Technician position to work every Saturday and Sunday from 3:00pm to 11:30pm in our Men's Residential Unit, based in Maryville, IL. Evening, overnight, and weekend shifts are eligible for a shift pay differential.

Requirements

• Must be at least 21 years of age.
• Possess a minimum of a high school diploma or equivalent.
• Demonstrated a strong interest in social services.
• Must obtain Certified Alcohol and Drug Abuse Counselor (CADC) certification within two years of hire.
• Demonstrate the ability to work in a team environment and accept supervision.
• Must have a valid driver's license, private automobile insurance, and be insurable.
• Requires basic computer skills and experience to include MS Word, email, and electronic medical record (EMR).

Nice To Haves

• Prefer experience in peer recovery, mental health, substance use, or other social services.

Responsibilities

• Provide consumer-driven services.
• Model traits such as personal responsibility, self-advocacy, and hopefulness.
• Refer and link consumers to community resources.
• Attend meetings and consumer staffings and help to develop programs.
• Ensure a safe and sanitary living environment with co-workers, supervisor, facility staff members, and consumers.
• Answer calls and messages, receive and distribute mail, and observe video surveillance equipment where applicable.
• Promote the recovery model of treatment including trauma-informed care, hope, respect, empowerment, health/wellness, and spirituality/connectedness.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Professional, Scientific, and Technical Services
• Education Level: High school or GED