As a Client Care Specialist (CCS) at Angell West, Waltham, you’ll play a vital role in supporting both our clients and our veterinary team ensuring a seamless, compassionate experience from start to finish. You’ll be: Greeting and checking in clients with warmth and professionalism Scheduling appointments and managing discharge processes Supporting emergency visit coordination with calm and efficiency Acting as a key liaison between pet owners and medical staff Driving a shuttle to our Boston location.