Client Care Specialist (2nd Shift + Shift Differential) - Full Time

Rescue Mission•Syracuse, NY

3d•$17

About The Position

Client Care Specialist – Crossroads Adult Care Facility- Full Time Join the Rescue Mission Team! Shift : 2nd shift: 2:30pm-11:00pm | Rate of Pay: $17.00per hour The Rescue Mission is seeking a Full Time Client Care Specialist to work Thursdays through Mondays or Sundays through Thursdays 2:30pm – 11:00pm (with Tuesdays and Wednesdays off) for its Crossroads facility which is a supportive residence for men with mental, physical, or developmental disabilities. In this position, the client care specialist will oversee dispensing medications to the residents as well as assisting the residents keep a safe and clean environment. The client care specialist maintains a safe and supportive environment for clients, utilizing the resources of the Rescue Mission to ensure a healthy and pleasant stay and provide an environment of positive change. Additional Duties: This position develops rapport with clients and provides support, encouragement, and motivation towards building and/or maintaining independence while maintaining appropriate professional employee-client boundaries at all times. Participates as a team player to provide the best possible care for every client who enters Rescue Mission facilities by completing rounds, monitoring facilities, facilitating drug and breathalyzer tests, giving out personal care items and bedding, enforcing guidelines as appropriate and referring clients to appropriate internal services; does so while treating clients with respect and dignity. Shares pertinent client information via documentation, participation in meetings, and on an individual basis as needed, maintaining confidentiality as appropriate Working at the Rescue Mission is a chance to have more than just a career. It is a chance to be part of a team that makes a difference every day. Our Mission and Values are practiced in our day-to-day actions throughout the organization. The Rescue Mission has been changing lives for more than 130 years with around the clock services providing help for today and hope for tomorrow. We are proud to offer a competitive salary and excellent benefits

Requirements

High School Diploma or equivalent required
Must be fully vaccinated against Covid-19 as required by the Dept. of Health.
Must comply with CDC guidelines regarding Covid-19, including but not limited to, wearing facial masks when working.
Sensitivity and compassion for the homeless population.
Excellent Communication skills.
Interviewing/assessment skills
Flexibility to change.
Strong interpersonal skills.
Manages time efficiently.
Crisis management skills.
Maintains a calm professional presence, even in times of being exposed to complex personalities, problems and needs of clients.
Computer literate.

Nice To Haves

Associates degree in human services or related field or equivalent work experience preferred.
Experience working with homeless, addicted and/or mentally ill clients desired.

Responsibilities

oversee dispensing medications to the residents
assisting the residents keep a safe and clean environment
maintains a safe and supportive environment for clients
develops rapport with clients and provides support, encouragement, and motivation towards building and/or maintaining independence
completing rounds, monitoring facilities, facilitating drug and breathalyzer tests, giving out personal care items and bedding, enforcing guidelines as appropriate and referring clients to appropriate internal services
Shares pertinent client information via documentation, participation in meetings, and on an individual basis as needed, maintaining confidentiality as appropriate