Client Care Specialist (3rd Shift + Shift Differential) - Full Time

Rescue MissionSyracuse, NY
1d$17Onsite

About The Position

Client Care Specialist – Crossroads Adult Care Facility- Full Time Join the Rescue Mission Team! Shift : Sundays through Thursdays (10:45pm-7:00am), 3rd shift | Rate of Pay: $17.00 per hour + Shift Differential The Rescue Mission is seeking a Full Time Client Care Specialist to work Sundays through Thursdays (10:45pm-7:00am) for its Crossroads facility which is a supportive residence for men with mental, physical, or developmental disabilities. In this position, the client care specialist will oversee dispensing medications to the residents as well as assisting the residents keep a safe and clean environment. The client care specialist maintains a safe and supportive environment for clients, utilizing the resources of the Rescue Mission to ensure a healthy and pleasant stay and provide an environment of positive change. Additional Duties: This position develops rapport with clients and provides support, encouragement, and motivation towards building and/or maintaining independence while maintaining appropriate professional employee-client boundaries at all times. Participates as a team player to provide the best possible care for every client who enters Rescue Mission facilities by completing rounds, monitoring facilities, facilitating drug and breathalyzer tests, giving out personal care items and bedding, enforcing guidelines as appropriate and referring clients to appropriate internal services; does so while treating clients with respect and dignity. Shares pertinent client information via documentation, participation in meetings, and on an individual basis as needed, maintaining confidentiality as appropriate

Requirements

  • High School Diploma or equivalent required
  • Must be fully vaccinated against Covid-19 as required by the Dept. of Health.
  • Must comply with CDC guidelines regarding Covid-19, including but not limited to, wearing facial masks when working.
  • Sensitivity and compassion for the homeless population.
  • Excellent Communication skills.
  • Interviewing/assessment skills
  • Flexibility to change.
  • Strong interpersonal skills.
  • Manages time efficiently.
  • Crisis management skills.
  • Maintains a calm professional presence, even in times of being exposed to complex personalities, problems and needs of clients.
  • Computer literate.

Nice To Haves

  • Associates degree in human services or related field or equivalent work experience preferred.
  • Experience working with homeless, addicted and/or mentally ill clients desired.

Responsibilities

  • oversee dispensing medications to the residents
  • assisting the residents keep a safe and clean environment
  • maintains a safe and supportive environment for clients
  • develops rapport with clients and provides support, encouragement, and motivation towards building and/or maintaining independence while maintaining appropriate professional employee-client boundaries at all times
  • completing rounds, monitoring facilities, facilitating drug and breathalyzer tests, giving out personal care items and bedding, enforcing guidelines as appropriate and referring clients to appropriate internal services
  • Shares pertinent client information via documentation, participation in meetings, and on an individual basis as needed, maintaining confidentiality as appropriate

Benefits

  • Medical
  • Dental
  • Vision
  • 401K
  • Flexible Spending Accounts
  • Paid Time off
  • Group and Voluntary Life
  • Short -Term Disability
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