Client Care Specialist/Intake Coordinator

The Delmar Gardens Family•Chesterfield, MO

About The Position

Med Resources , the premier provider of CPAP and Home Medical Equipment in the Midwest and Georgia, is seeking a reliable, energetic individual to be a part of our outstanding team working with our CPAP clients and referrals. You will assist with Insurance qualifications, scheduling appointments with the Therapy team and educating clients and referrals on our outstanding Sleep therapy program and the use of CPAP Equipment. Knowledge of sleep therapy items, Medicare, and insurance guidelines is a huge plus. The Client Care Specialist position works as part of a team to serve our patients and referral sources. Delmar Gardens is a family-owned, St. Louis-based company that has been serving the community for 60 years. Our diverse and unique mission and philosophy of Love, Care, and Understanding extend not only to our dear residents but equally to our invaluable staff. The Delmar Gardens Family offers: Medical, Dental, and Life Insurance 401(K) with company match Vacation and Sick Time Tuition Assistance and Loan Forgiveness Daily pay Contact Jane Fischer at [email protected] for more information. Affirmative Action/Equal Opportunity Employer/Minority/Female/Disabled/Veteran #lp

Requirements

Attentiveness to customer needs
Ability to communicate clearly and work as a team
Ability to prioritize and manage multiple tasks
Problem solving
Detail-oriented
Loves working with customers and referral sources

Nice To Haves

Knowledge of sleep therapy items
Medicare and insurance guidelines

Responsibilities

Fielding calls from patients and referral sources
Order intake
Contacting patients to verify order and demographic info
Contacting referring health professionals regarding prescriptions and documentation
Insurance verification and requesting prior authorizations