Client Care Manager

Project Hospitality • New York, NY

7d • $45,000 - $46,000 • Onsite

About The Position

Provides oversight to the Client Care Coordinators and also responsible for direct care to clients at Carpenter House.

Requirements

• This position requires a High School diploma or GED, some college preferred.
• Experience with the homeless and substance abuse population needed.
• A clean and valid driver’s license with the ability to drive a passenger van necessary.
• Ability to establish workload priorities and balance diverse projects.
• Must have excellent communication skills both orally and in writing with individuals and groups regarding complex and sensitive issues.
• The physical ability to perform the essential job functions is needed.
• In addition, the Client Care Manager shall perform any duties as required to meet the needs of the agency and the clients that we serve.
• The agency reserves the right to review and change job duties and responsibilities as the need arises.
• This job description does not constitute a written or implied contract of employment.

Responsibilities

• Monitors, screens, and oversees all residents and visitors that enter the facility.
• Responsible for safety and security of the residence.
• Works closely with the social rehabilitation staff to meet the needs of the residents.
• Assists clients in developing their ADL skills, such as, cooking, housekeeping.
• Monitor self-administration of medications according to policy/procedure.
• Assist clients in doing their laundry.
• Transports and accompanies clients to various appointments.
• Engages clients on a one on one basis as needed to afford socialization opportunities.
• Monitors clients for adherence to House rules.
• Responds to client health and mental health needs and emergencies.
• Supervises shift workers
• Carries a small caseload and provides basic case management and counseling
• Refers clients to Housing Specialist, Vocational Counselor, medical providers, and external referral sources

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED
• Number of Employees: 251-500 employees