Client Care Coordinator - Cal AIM

Care Partners • Irvine, CA

8h • $24 - $29 • Onsite

About The Position

The Client Care Coordinator plays a central role in ensuring seamless care delivery by coordinating client onboarding, caregiver placement, scheduling support, and ongoing service management. This role serves as a primary operational liaison between clients, families, caregivers, internal teams, and payer requirements.

Requirements

• High school diploma or equivalent
• 1–2 years experience in home care, healthcare coordination, or client services
• Strong organizational and communication skills
• Ability to manage multiple priorities in a fast-paced environment

Nice To Haves

• Experience with AlayaCare, CalAIM, or Regional Center programs preferred

Responsibilities

• Serve as a primary point of contact for scheduling clients and families
• Support client care continuity following start of care
• Ensure accurate collection and entry of client information in AlayaCare
• Coordinate caregiver placement, scheduling, and coverage needs
• Monitor ongoing client satisfaction and address service issues
• Maintain accurate documentation, authorizations, and compliance requirements
• Collaborate with Intake, Scheduling, Billing, and Operations teams

Benefits

• Medical, Dental, Vision, 401k with employer matching, Voluntary Life, Flex-Spending Account Options Savings
• Generous PTO Plan (15 Days) and encouragement to USE IT!
• 6 holidays
• 5 sick days
• Grow & Shine: Work alongside healthcare professionals who mentor and support your career growth.
• Open Doors, Open Minds: Transparent leadership that listens and values your voice.
• Work-Life Bliss: Team outings, company events, and a commitment to putting you first.
• An Office That Feels Like Home: Modern, welcoming, and dog-friendly (as long as Fido’s well-behaved!).

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED