Client Care Coordinator
Dr. Stephen J. Oreski LCSW & Associates•Paramus, NJ
About The Position
We are seeking an energetic and experienced client care coordinator for a busy and fast-growing, multi-clinician, psychotherapy practice. The ideal candidate will possess a minimum of 2 years of highly responsible administrative, medical billing, and patient-care experience. Bachelor's degree preferred.
Requirements
- Minimum of 2 years of highly responsible administrative, medical billing, and patient-care experience.
- Must be available on weeknights and Saturdays.
Nice To Haves
- Bachelor's degree preferred
- Spanish speaking preferred
Responsibilities
- Checking eligibility and benefits verification for treatments and procedures.
- Reviewing patient bills for accuracy and completeness and obtaining any missing information.
- Preparing, reviewing, and transmitting claims using billing software, including electronic and paper claim processing.
- Maintain and facilitate patient scheduling.
- General office management tasks, including routing of phone calls to clinicians, sorting mail, keeping up office supplies and equipment
- Other duties deemed necessary by the office manager
- Customer service skills for interacting with patients regarding medical claims and payments, including communicating with patients and family members of diverse ages and backgrounds.
- A calm manner and patience working with either patients or insurers during this process.
- Knowledge of insurance guidelines, including HMO/PPO, Medicare, and other payer requirements and systems.
- Effective communication abilities for phone contacts with insurance payers to resolve issues.
- Ability to work well in a team environment.
- Excellent attention to detail, highly organized and independent
- Excellent communication skills and attention to confidential matters
- Flexible schedule and mentality
- Exceptional organizational skills and dedication to responsibilities
- Promote a professional and pleasant environment
- Ability to prioritize and organize tasks and to maintain flexibility in response to constantly changing demands, proficiency in G-Suite, EHR, Microsoft Office Suite
Benefits
- 401(k)
- 401(k) matching
- Flexible schedule
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Number of Employees
1-10 employees
