Client Care Coordinator

Utah Center for Evidence Based Treatment•Slc, UT

7d•$19 - $20•Hybrid

About The Position

The Utah Center for Evidence-Based Treatment (UCEBT) is seeking a compassionate, organized, and detail-oriented Client Care Coordinator to support both our clinical team and the clients we serve. Client Care Coordinators play an important role in ensuring that clients receive a supportive, organized, and professional experience while helping clinicians coordinate care effectively. This position is ideal for individuals interested in mental health, psychology, healthcare administration, or clinical program coordination , particularly those planning to pursue graduate training in psychology, counseling, social work, or related mental health fields. Many of our past coordinators have gone on to pursue graduate programs in psychology and other healthcare professions. The mission of the Utah Center for Evidence-Based Treatment is to improve the quality of mental health care in Utah and beyond by expanding access to evidence-based treatments, psychological evaluations, and testing services. We accomplish this by providing exceptional clinical care while advancing quality standards through training, research, and professional consultation. UCEBT is committed to maintaining a collaborative and supportive work environment where staff members can grow professionally while maintaining a healthy work-life balance.

Requirements

Minimum 2 years of administrative experience
Strong organizational and time-management skills
Excellent communication and interpersonal skills
Strong attention to detail and accuracy
Intermediate proficiency with Microsoft Office
Ability to work from home when scheduled remotely
A secure, private, distraction-free workspace
Reliable high-speed internet
Encrypted wireless router ( WPA2-AES or equivalent )
Access to a smartphone for work-related communication
Ability to maintain a HIPAA-compliant remote workspace
Walking throughout the office, including stairs
Occasional lifting of boxes or files
Computer work and typing
Sitting approximately 70–75% of the time and standing 25–30%
Communicating with clients in person and by phone
Access to a telehealth-compliant workspace and laptop
Employees will be expected to follow applicable laws, regulations, and ethical standards related to mental health services, including: HIPAA (Health Insurance Portability and Accountability Act) Utah Human Services Code Title 62A, Chapter 15 — Substance Abuse and Mental Health Act APA Ethical Principles of Psychologists and Code of Conduct UCEBT Operations Manual and confidentiality policies

Nice To Haves

Bachelor’s degree in Psychology or a related field
Interest in mental health services or healthcare administration

Responsibilities

Create a welcoming and supportive environment for clients
Coordinate client scheduling and communication
Serve as a liaison between clients, clinicians, and program directors
Assist clinicians with client tracking, documentation coordination, and administrative support
Maintain accurate client records and data integrity
Ensure strict compliance with HIPAA confidentiality guidelines
Confirm authorization for release of information before communication with external providers or family members