Client Care Coordinator

Community Bridges, INCAlbuquerque, NM
2d

About The Position

The primary role of the Navigator I is to enhance the likelihood of success, identify and reduce barriers for clients and connect them with needed services and resources. The Navigator will work with individuals who have been determined as in need of additional support and engagement and will be responsible for conducting outreach, engagement, case management, and ongoing wrap around supportive services. The Navigator I will also map out the most appropriate next steps for the individual who may need assistance in accessing various services to achieve ongoing success. The Navigator I is part of a multi-disciplinary team made up of internal and external stakeholders. The Navigator I will document, and track required patient interactions according to the Arizona Administrative Code (AAC), Arizona Department of Health Services/Department of Behavioral Health Services (ADHS/DBHS) Provider Manual, Commission on Accreditation of Rehabilitation Facilities (CARF), Community Bridges Policies and Procedures, and specific for the program.

Requirements

  • Highschool diploma or GED is required. Associate degree (or higher) in a field related to Behavioral Health is preferred.
  • Minimum of six months of recovery from substance use and/or mental health disorders preferred.
  • Minimum of six (6) months of paid related work experience where his or her prior experience would provide adequate exposure to both behavioral and medical crisis situations is required.
  • 1-3 years of full-time Health Care related work experience where his or her prior experience would provide adequate exposure to both behavioral and medical crisis situations is preferred.
  • Certified Peer Support Worker or Recovery Coach certification required to be obtained within 90-days of hire.
  • Valid identification required.
  • Ability to pass a criminal background check required.
  • Highschool diploma or GED is required. Associate degree (or higher) in a field related to Behavioral Health is preferred.
  • Minimum of six months of recovery from substance use and/or mental health disorders required.
  • Minimum of six (6) months of paid related work experience where his or her prior experience would provide adequate exposure to both behavioral and medical crisis situations is required.
  • 1-3 years of full-time Health Care related work experience where his or her prior experience would provide adequate exposure to both behavioral and medical crisis situations is preferred.
  • Valid identification required.
  • Will complete CBI Peer Certification within 90 days of being hired.

Benefits

  • Generous PTO accrual (5 weeks!)
  • Medical, Dental, Vision, Disability, Life, Supplemental plans
  • Hospital indemnity/ Critical Illness
  • Pet Insurance
  • Dependent Care Savings, Health Care Savings
  • 401K with employer match - 100% vested upon enrollment
  • Wellness programs
  • Tuition Reimbursement and Scholarship Programs, incentives, and more!
  • Very Competitive pay rates
  • Medical, Dental, Vision, Disability, Life, Supplemental plans - Hospital indemnity/ Critical Illness, Pet Insurance, Dependent Care Savings, Health Care Savings, 401K with employer match - 100% vested upon enrollment, Generous PTO accrual, Wellness programs, Tuition Reimbursement and Scholarship Programs, incentives, and more!
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