Client Care Coordinator, LMSW/ LMHC - Jamaica

HOMES FOR THE HOMELESS, INC • New York, NY

133d • $70,000 - $70,000

About The Position

We are excited to invite a passionate and experienced Client Care Coordinator to join our team! Homes for the Homeless (HFH) is searching for an experienced Client Care Coordinator for our Families w/ Children facility in the Jamaica area of Queens, NY. As the Client Care Coordinator, you will play a pivotal role in our organization by providing mental health and related services for homeless families. Our ideal candidate will enhance existing services to include a thorough assessment of families’ long-term goals at intake and collaborate with the case management staff to set achievable goals and establish linkages within the community to ensure the family’s success. Join us and be a part of an organization that values your contribution and cares deeply for the community we serve.

Requirements

• Applicants must hold an LMSW (Licensed Master Social Worker) or LMHC (Licensed Master Health Counselor) in the state of New York.
• Must have a master’s degree in Social Work or Mental Health Counseling.
• Familiarity with substance use disorders and addiction treatment services, domestic violence, child abuse and maltreatment, trauma, and mental health conditions.
• Sensitivity and awareness of working with homeless and vulnerable populations is a plus.
• Bilingual is a plus.

Responsibilities

• Complete a comprehensive bio-psychosocial assessment with each family to understand strengths and service needs.
• Monitor, lead and coordinate social service and counseling support including appropriate and timely interventions.
• Ensure focus on effective social services delivery to clients, including integration of models and best practices (such as trauma informed and family centered care).
• Monitor and document client progress toward service plan goals.
• Ensure that families are receiving full support in shelter and, when necessary, refer families for counseling or other services.
• Supports the Family Services department by working alongside the Case Manager and supporting staff when dealing with challenging clients.
• Improve linkages to mental health, education, and community-based services.
• Strengthen the overall permanency outcomes for families with children in shelter.
• Manage record keeping, data collection, and evaluation on the effectiveness of services for families.
• Assists with unit inspections when needed.
• Support the Family Services department by conducting trainings.
• Promote and model best practices for Family Services staff.
• Complete 2010E applications for Supportive Housing as needed.
• Conduct workshops for the residents.

Benefits

• Comprehensive health insurance (including medical, dental, and vision)
• Employer-funded 403(b) retirement plan
• Commuter benefits
• Life insurance
• Work/Life Assistance Program
• 3 weeks paid vacation
• 10 sick days
• 3 personal days
• 12 paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Master's degree