Client Care Advisor (TEMP)

Audemars Piguet • Raleigh, NC

4d

About The Position

We are seeking a temporary team member to assist in our Client Care department. This role will primarily focus on answering incoming phone calls and responding to inquiries submitted via online contact forms.
This is a temporary position ideal for someone who enjoys engaging with clients and contributing to a positive customer experience.

Requirements

• 1-3 years of related experience in customer service/after-sales, in a luxury, manufacturing, or technical product environment highly preferred.
• Proficiency in Microsoft Operating Systems.
• Excellent communication skills, both written and verbal
• Active listening and problem resolution skills.
• Empathy, respect, and courtesy in all client interactions.
• Commitment to professionalism and customer satisfaction.

Nice To Haves

• Multilingual capabilities to support a diverse client base is a plus.

Responsibilities

• Professionally handle incoming calls, ensuring clear and courteous communication.
• Monitor and respond to online contact form submissions promptly and accurately.
• Provide basic information to clients and redirect inquiries to the appropriate department as needed.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees