Client Benefits Associate (Hybrid)

Arthur J. Gallagher • Lubbock, TX

194d • Hybrid

About The Position

Discover a world of endless possibilities at Gallagher Benefit Services, where you'll have the power to shape the future of workplaces across industries. As a member of our team, you become the driving force behind positive change, helping clients build environments where employees thrive. Embrace the opportunity to impact lives, unlock potential, and create a legacy of remarkable transformation. As the Senior Client Associate you will develop benefits industry knowledge and skills to support account teams in delivering exceptional service to Gallagher's clients. You will work alongside experienced team members as you learn the business. Through hands on learning, you will gain the knowledge, skills and abilities to make client-related decisions independently.

Requirements

• High School diploma/equivalent plus 1 year directly applicable experience.
• Proficiency in Microsoft Office and basic math skills.

Nice To Haves

• Associate's degree, professional certification, or equivalent training and experience preferred.
• Previous experience managing client relationships.

Responsibilities

• Learn and support the employee benefits Client Service Cycle to ensure a seamless renewal process and help our team retain business.
• Familiarize yourself with Gallagher's vast network of resources to improve efficiency and effectiveness in delivering client materials.
• Understand the insurance industry and the Gallagher Benefit Services (GBS) Professional Standards, including the 'Peer Review' process that ensures quality in client deliverables.
• Assist Client Service Managers with the preparation of RFPs, coordinate vendor responses, and create client presentations.
• Observe how to effectively present in open enrollment meetings, participate on client calls, and reply to clients via email.
• Establish positive relationships in your office and support with administrative tasks as needed.
• Maintain up-to-date records in the Document Management System (DMS).
• Complete all GBS Employee Benefits curriculum and learn from your team.

Benefits

• Medical/dental/vision plans, which start from day one!
• Life and accident insurance.
• 401(K) and Roth options.
• Tax-advantaged accounts (HSA, FSA).
• Educational expense reimbursement.
• Paid parental leave.
• Digital mental health services (Talkspace).
• Flexible work hours (availability varies by office and job function).
• Training programs.
• Gallagher Thrive program - elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing.
• Charitable matching gift program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Insurance Carriers and Related Activities
• Education Level: High school or GED