Client Association Administrator

MGA•Elmsford, NY

5d•$60,000 - $70,000•Hybrid

About The Position

The Metropolitan Golf Association seeks a highly organized and motivated individual with exceptional communication and customer service skills to join our team as a Client Association Administrator. In this role, you will collaborate closely with the Chief Administrative Officer to efficiently manage multiple golf associations.

Requirements

Excellent organizational skills with a keen eye for detail.
Exceptional communication and customer service abilities.
Outgoing personality with the ability to work effectively with a diverse membership population.
Prior knowledge of Golf Genius and/or HubSpot a strong plus, or technology abilities with willingness to learn.
Proficient in Microsoft Office Suite and minor website management (no coding required).
Previous experience in golf administration or a similar role is preferred.
Ability to work collaboratively within a team environment.
Flexibility to adapt to changing priorities and handle multiple tasks simultaneously.
Golf experience and knowledge a plus.
Valid driver's license and access to a vehicle required.
Bachelor's degree
2-4 years' customer service oriented work experience
Preferred: HubSpot or similar CRM platforms, Microsoft Office, Golf Genius Tournament Management Software
Hybrid: Minimum 3 days/week in Elmsford, NY office
Occasional evenings/weekends for events
Local travel throughout NY, NJ, and CT as needed. Many events are held in Westchester County, Fairfield County, and Long Island.

Nice To Haves

Golf industry knowledge preferred
Nonprofit/association marketing experience a plus
Must be authorized to work in the U.S. (no visa sponsorship)

Responsibilities

Oversee the association website to ensure it is up-to-date and user-friendly.
Handle tournament setup and registration processes for smooth operations.
Assist, manage, and run golf tournaments.
Assist volunteer Board with membership initiatives
Distribute post-tournament results and prizes to all members.
Collect and record dues and initiation fee payments for members.
Continuously manage and update the roster of the organization.
Create membership and data reports for the Board.
Provide comprehensive support to the Board and officers, proactively addressing needs or concerns.
Organize, run or assist with running golf tournaments
Manage Golf Genius operations and website updates for all tournaments and events
Collaborate with the Executive Secretary and association volunteers to administer events effectively.
Support the President and Secretary of the Foundation by preparing agendas, materials, and minutes for meetings.
Manage donor correspondence, including solicitation letters, thank-you notices, and updates to large donors.
Process contributions and maintain accurate records for reports, the Yearbook, and BOG meetings.
Oversee website updates and ensure timely (e-)mailings for the Foundation.
Efficiently manage mailings and email communications.
Maintain organized digital files in SharePoint for client associations.
Perform data entry tasks as needed and update websites with relevant information.
Print tournament score cards and scoreboards as needed.
Annual maintenance of trophies
Facilitate registrations, dues payments, and new memberships for client group members.
Prepare tournament and membership materials for tournaments, mailings, and Board meetings.
Handle inquiries and support via email and phone.
Support all projects and activities of the Client Association Department as directed by the Chief Administrative Officer.
Attend and assist in the planning and execution of tournaments and meetings.