Client Associate

GallagherMetairie, LA

About The Position

At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them. We’re a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you’re looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher. At Gallagher, we’re united by a legacy of trust, integrity, and service that spans over 100 years. As a Client Associate, you’ll play a key role in supporting our clients and ensuring their needs are met with care and precision. This is your chance to join a team of service-minded individuals who are committed to shared goals and continuous growth.

Requirements

  • High School diploma/equivalent plus 1 year directly applicable experience.
  • Proficiency in Microsoft Office and basic math skills.

Nice To Haves

  • Associate's degree, professional certification, or equivalent training and experience preferred.
  • Previous experience managing client relationships.

Responsibilities

  • Be the backbone of our client service team, helping to ensure smooth day-to-day operations.
  • Assist with creating important documents like certificates and reports.
  • Support workflow processes.
  • Collaborate wiht internal teams to meet client needs.
  • Help maintain strong client relationships by providing timely and accurate support.
  • Ensure all processes meet our high standards for quality and efficiency.
  • Contribute to a culture of continuous improvement and teamwork.

Benefits

  • Competitive and comprehensive compensation package.
  • Medical/dental/vision plans, which start from day one!
  • Life and accident insurance
  • 401(K) and Roth options
  • Tax-advantaged accounts (HSA, FSA)
  • Educational expense reimbursement
  • Paid parental leave
  • Digital mental health services (Talkspace)
  • Flexible work hours (availability varies by office and job function)
  • Training programs
  • Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
  • Charitable matching gift program
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