Client Associate

Gallagher•Coraopolis, PA

About The Position

At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them. We’re a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you’re looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher. Overview At Gallagher, we help businesses grow, communities thrive, and people prosper. As a Client Service Associate, you’ll be part of a collaborative team that values your growth and development. In this role, you’ll gain hands-on experience in the employee benefits sector, learning the business and developing the skills to make independent client-related decisions. Join us to build your career in a culture defined by The Gallagher Way, where integrity, teamwork, and excellence are at the heart of everything we do. How you'll make an impact In this role, you’ll support account teams in delivering exceptional service to Gallagher’s clients. You’ll learn the employee benefits Client Service Cycle, ensuring a seamless renewal process and helping retain business. By familiarizing yourself with Gallagher’s resources and professional standards, you’ll improve efficiency and quality in client deliverables. You’ll assist with preparing RFPs, coordinating vendor responses, and creating client presentations. Through hands-on learning, you’ll observe open enrollment meetings, participate in client calls, and maintain accurate records in the Document Management System (DMS).

Requirements

A high school diploma/equivalent and 1+ year of directly applicable experience.
Proficiency in Microsoft Office and basic math skills.
Exceptional organizational skills and the ability to manage your time wisely.
A collaborative mindset and eagerness to support your team.
Interest in building knowledge of Gallagher tools, systems, and shared resources.

Nice To Haves

Bachelor's degree; no experience required.

Responsibilities

Build positive relationships in your office and support administrative tasks as needed.
Complete Gallagher’s Employee Benefits curriculum and learn from your team.
Exemplify the highest ethical standards and promote The Gallagher Way.

Benefits

Medical/dental/vision plans, which start from day one!
Life and accident insurance
401(K) and Roth options
Tax-advantaged accounts (HSA, FSA)
Educational expense reimbursement
Paid parental leave
Digital mental health services (Talkspace)
Flexible work hours (availability varies by office and job function)
Training programs
Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
Charitable matching gift program