Client Associate

Rockefeller Capital Management•San Francisco, CA

9h•Onsite

About The Position

Rockefeller Capital Management was established in 2018 as a leading independent financial advisory services firm. Originally founded in 1882 as the family office of John D. Rockefeller, the Firm has evolved to offer strategic advice to ultra- and high-net-worth individuals and families, institutions, and corporations from offices in 32 markets throughout the United States, as well as an office in London. The Firm oversees $203 billion in client assets as of March 31, 2026. A Private Advisor team within our Rockefeller Global Family Office business unit is seeking a motivated individual to join its growing team as a Client Associate. The Client Associate will work with our Private Advisor team members and will interact directly with high-net-worth clients. The ideal candidate will be the face of the practice and is thorough in their work, operates with a high attention to detail, has strong communication, organization, time management and problem-solving skills, and is driven to develop and grow in their role. In terms of growth, there is potential for the right candidate to become a financial planning specialist on the team.

Requirements

2-5 years prior client service experience preferably within financial services
BA/BS degree
Strong client facing, interpersonal, organizational, and client service skills
Detail-oriented with ability to prioritize and organize workflow
Ability to work in a fast-paced, high intensity work environment as well as manage multiple tasks effectively with frequent interruptions
Strong Microsoft Office skills including Excel & PowerPoint

Nice To Haves

Series 7 & 66 strongly preferred, and if not, willing to obtain
Interest in pursuing CFP qualification
Experience with eMoney financial planning software a significant plus

Responsibilities

Account opening and maintenance
Process new accounts and updates, by obtaining all necessary approvals and ensuring all client documentation is completed, returned, and approved
Provide top quality service to clients and complete administration of client accounts
Handle operational aspects of client accounts including reporting on account holdings and investment performance, posting daily cash activity, and entering trade instructions
Process client cashiering requests (money market redemptions, wires, checks, journals, check deposits, etc.)
Review and reconcile client activity and, funds transfers and prior day’s activity and trades against clearing firm systems
Help with asset transfers and money movement
Complete investment subscription documents
Cash management & RMDs
Assist clients with online access
Respond to account activity and statement inquiries
Manage life events
Administrative work as needed
Generate expense reports for submission using Concur
Support marketing efforts by promoting client seminars and events
Offer administrative and office management support to the team
Prepare client correspondence, obtain necessary management approvals, and transmit
Assist in preparation of key documents, including financial plans, PowerPoint presentations, and other reports for client meetings
Attend client meetings as necessary and present client performance
Complete necessary filing and maintain client files
Attend compliance and continuing education training sessions as required by regulatory agencies and the firm
Additional duties as assigned