Seasonal PT Client Associate

TravisMathew • Southlake, TX

1d • Onsite

About The Position

TravisMathew is a premium apparel brand that was founded in 2007, bridging the gap between performance and lifestyle clothing. Inspired by Southern California, the brand has become a leading innovator in lifestyle performance apparel, working with wholesalers, building an e-commerce business, and opening retail stores globally. The company invites individuals to join their team. The Client Associate role involves instilling an approachable and efficient sales and service focus to achieve sales goals and deliver exceptional service. This includes connecting with in-store clients to develop and retain repeat business, maintaining in-depth knowledge of apparel each season, participating in store events and marketing initiatives, adhering to client service standards and company policies, fostering a friendly and inviting environment for guests, promoting teamwork and productivity, and maintaining store cleanliness and organization.

Requirements

• Proficient in Microsoft Applications
• Proficient in point-of-sale (POS) systems
• Strong written and verbal communication skills
• Ability to make decisions independently, or escalate when applicable
• Ability to work non-traditional hours; weekends, evenings and holidays
• Minimum 1-year experience in a client services related capacity

Responsibilities

• Instill an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional service
• Connect with in-store clients and develop and retain a following of repeat clients to drive individual sales goals
• Maintain in-depth knowledge of apparel each season, including fit, fabric and intended use of the line
• Participate in-store events, marketing initiatives and CRM activity to drive and reward repeat business
• Adhere to client service standards and company policies and procedures
• Foster a friendly, open and inviting environment for all in-store guests
• Foster a work environment focused on teamwork and productivity
• Maintain store cleanliness and organization, including front of house and stock space

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 251-500 employees