Client Associate - Irvine Spectrum
About The Position
ABOUT THE BRAND: Callaway Golf is the leading manufacturer of premium golf clubs, balls, performance gear and accessories worldwide. Through an unwavering commitment to innovation, we push the limits of performance and create demonstrably superior products designed to make every golfer a better golfer. Our company is a blend of experience and diverse backgrounds, and together we look to move the game forward, and we want top-notch people to join us in that mission! By joining Callaway Golf, you also join part of the portfolio of brands within Topgolf Callaway Brands, an unrivaled tech-enabled Modern Golf and active lifestyle company delivering leading golf equipment, apparel, and entertainment, with a portfolio of global brands including Topgolf, Callaway Golf, TravisMathew, Toptracer, Odyssey, OGIO, and World Golf Tour (“WGT”). “Modern Golf” is the dynamic and inclusive ecosystem that includes both on-course and off-course golf. For more information, please visit https://www.topgolfcallawaybrands.com The Client Associate is responsible for maintaining the in-store sales and service experience and promoting sales culture within the retail store to achieve or exceed sales, KPIs and profitability goals.
Requirements
- Proficient in Microsoft Applications
- Proficient in point-of-sale (POS) systems
- Strong written and verbal communication skills
- Ability to make decisions independently, or escalate when applicable
- Ability to work non-traditional hours; weekends, evenings and holidays
- Minimum 1-year experience in a client services related capacity
Responsibilities
- Instill an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional service
- Connect with in-store clients and develop and retain a following of repeat clients to drive individual sales goals
- Maintain in-depth knowledge of apparel each season, including fit, fabric and intended use of the line
- Participate in-store events, marketing initiatives and CRM activity to drive and reward repeat business
- Adhere to client service standards and company policies and procedures
- Foster a friendly, open and inviting environment for all in-store guests
- Foster a work environment focused on teamwork and productivity
- Maintain store cleanliness and organization, including front of house and stock space
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
