Client Associate

GallagherBaton Rouge, LA

About The Position

At Gallagher, we’re united by a commitment to doing things the right way—The Gallagher Way. As a Client Associate, you’ll play a key role in supporting our clients and internal teams. You’ll help ensure smooth workflows, deliver exceptional service, and contribute to our shared success. This is your chance to join a team that values collaboration, innovation, and continuous improvement.

Requirements

  • High School diploma/equivalent plus 1 year directly applicable experience.
  • Proficiency in Microsoft Office and basic math skills.
  • A detail-oriented mindset to ensure accuracy in documents and processes.
  • Strong organizational skills to manage multiple tasks and deadlines.
  • A collaborative approach to working with teams and supporting shared goals.
  • Clear communication skills to create professional documents and reports.
  • A commitment to learning and improving processes.
  • Exceptional organizational skills
  • Proficient in using technology as a tool to maximize productivity and quality.
  • Strong written and verbal communication skills.

Nice To Haves

  • Associate's degree, professional certification, or equivalent training and experience preferred.
  • Previous experience managing client relationships.

Responsibilities

  • Support the branch’s workflow processes to keep things running smoothly.
  • Assist with creating documents, certificates, and reports using our systems and tools.
  • Help the production team and client service function meet their goals.
  • Contribute to client satisfaction and retention by delivering high-quality service.
  • Follow timelines, data requirements, and process standards to ensure efficiency.

Benefits

  • Medical/dental/vision plans, which start from day one!
  • Life and accident insurance
  • 401(K) and Roth options
  • Tax-advantaged accounts (HSA, FSA)
  • Educational expense reimbursement
  • Paid parental leave
  • Digital mental health services (Talkspace)
  • Flexible work hours (availability varies by office and job function)
  • Training programs
  • Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
  • Charitable matching gift program
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