Client Associate

Gallagher • San Antonio, TX

4d

About The Position

At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them. We’re a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you’re looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher.

Overview

Are you passionate about helping others and delivering excellent service? Join our team as a Client Associate! In this role, you’ll support our branch operations and ensure our clients receive the best experience possible. You’ll work closely with our team to create documents, assist with workflows, and contribute to our mission of protecting what matters most to our clients.

Requirements

• High School diploma/equivalent plus 1 year directly applicable experience.
• Proficiency in Microsoft Office and basic math skills.
• Exceptional organizational skills
• Proficient in using technology as a tool to maximize productivity and quality.
• Strong written and verbal communication skills.
• Detail-oriented and organized.
• Enjoy working in a team and helping others succeed.
• Comfortable using technology and learning new tools.
• Strong communication skills and a positive attitude.
• Eager to grow and make a difference

Nice To Haves

• Associate's degree, professional certification, or equivalent training and experience preferred.
• Previous experience managing client relationships.

Responsibilities

• Provide top-notch support to both clients and team members.
• Help with branch workflows and ensure processes run smoothly.
• Create important documents like certificates, forms, and reports.
• Use tools and systems to meet deadlines and maintain accuracy.
• Contribute to client satisfaction and retention by delivering quality service.
• Be part of a team that values continuous improvement and collaboration.

Benefits

• Medical/dental/vision plans, which start from day one!
• Life and accident insurance
• 401(K) and Roth options
• Tax-advantaged accounts (HSA, FSA)
• Educational expense reimbursement
• Paid parental leave
• Digital mental health services (Talkspace)
• Flexible work hours (availability varies by office and job function)
• Training programs
• Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
• Charitable matching gift program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED