ASPCA-posted about 1 year ago
$43,680 - $45,760/Yr
Full-time • Entry Level
Champaign, IL
Religious, Grantmaking, Civic, Professional, and Similar Organizations
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The Client & Member Support Associate at ASPCA plays a crucial role in providing communication pathways for clients and donors, handling approximately 300,000 calls and 20,000 emails annually. This position focuses on veterinary triage, appointment scheduling, and program support while ensuring excellent customer service and communication with pet owners and veterinary professionals. The associate will also manage donor account requests and donation processing, influencing donor decisions through programmatic knowledge of the ASPCA.
