Client Analyst Associate

Basis Technologies

98d • $56,350 - $77,763

About The Position

At Basis Technologies, we empower agencies and brands with cutting-edge software that automates digital media operations. Our all-in-one platform supports seamless planning, reporting, and financial reconciliation across direct, programmatic, search, and social media. We’re not just building advanced technology; we’re also building a culture where passionate, motivated individuals come together to drive meaningful change. Our commitment to inclusivity and growth ensures our employees thrive both professionally and personally. With our headquarters in Chicago, we offer flexible work options across the U.S. and Canada, including remote, hybrid, or on-site at headquarters.

Requirements

• A interest for data & analytics.
• Strong qualitative skills with the ability to mine data & articulate trends & insight.
• Strong independent thinking and problem-solving abilities.
• Analytical skills; including the ability to analyze raw data, interpret media performance, draw conclusions, & summarize actionable recommendations & their forecasted outcomes/implications.
• Heavy attention to detail.
• Strong time management skills.
• Ability to take a set of data, and manipulate it to analyze or tell a story.
• Familiarity & comfort using Excel functions such as VLOOKUPs, IF statements, Pivot Tables, & charts.
• Experience using Microsoft Office (Excel, Outlook, PowerPoint & Word).
• Proven communication & organizational skills.
• Ability to thrive in a team environment & be a team player.
• Eagerness to learn.
• Proactive approach.
• Adaptable/Flexible.
• Enjoys Fast-Paced, Deadline-Driven Environment.
• Desire to develop into a direct analytical support role.
• Commitment to creating inclusive, respectful environments where all voices are valued and supported.
• Thoughtful approach to collaboration, design, and decision-making that prioritizes equity, access, and continuous learning.

Nice To Haves

• 0-1 year of relevant professional experience.
• Bachelor's Degree or higher.
• Familiarity with digital advertising platforms (Google Analytics or any training/certification in GA).
• Exposure to SQL or other coding systems.
• Education focused on advertising, digital media, marketing, business, statistics, or economics.
• Agency experience.
• Client facing experience.
• The ability to stay highly organized, optimistic, & coachable through quickly changing situations.

Responsibilities

• Analyze digital media campaign performance across platforms (e.g., Basis, GCM, Meta, Google Ads), with a focus on understanding results against benchmarks and identifying key trends across programmatic, search, and social campaigns.
• Collaborate with cross-functional teams (Sales, Media Ops, Ad Ops) to define and track key performance metrics, contributing to the development of campaign measurement strategies and optimization planning.
• Prepare and deliver templated reporting decks and client CPR walk-throughs, clearly communicating insights and supporting strategic decision-making in collaboration with ICS and channel leads.
• Own and maintain client performance dashboards and reporting for executional accounts, ensuring accuracy, timeliness, and actionable insights that align with campaign objectives and client needs.
• Conduct QA and basic troubleshooting on custom dashboards, escalating platform or data issues appropriately and collaborating with internal teams to resolve discrepancies efficiently.
• Learning the intricacies of the digital measurement landscape.
• Assisting the Ad Operations Specialist team with tracking needs & discrepancy management.
• Monitoring the performance of digital media campaigns against established benchmarks using a number of reporting platforms, including Basis' Basis platform and others like Google Campaign Manager, Facebook, & Google AdWords.
• Providing reporting that highlights the effectiveness of digital media campaigns including display, mobile, video, and RTB buys.
• Working directly with Sales, Media Operations Specialist/Associate, and Ad Operations teams to define campaign key performance metrics.
• Analyzing the performance of digital media campaigns and providing strategic tactical insight and optimization recommendations to the account team.
• Organizing post-campaign data and insight into compelling wrap-up reporting & presentations.
• Assisting Performance Analyst team with trending and optimization analysis & providing insight for client deliverables.
• Understanding what it means to cultivate 'Raving Fan' service through quality of work & service.

Benefits

• Flexible work week.
• 401k/RRSP matching.
• Mental health support.
• Paid sabbaticals.
• Generous parental leave.
• Flexible work options.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Bachelor's degree
• Number of Employees: 501-1,000 employees