Client Ambassador

Success Today Staffing • Westland, MI

8d

About The Position

Are you passionate about animals and ready to start a career in Veterinary Medicine? Join Veterinary United, where our dedicated team of animal wellness advocates is transforming veterinary care for the better. As part of our team, you’ll contribute to a supportive and positive environment that delivers individual care to every patient and client, while also making a meaningful impact in our communities. Be a Pawsitive Influence! The ideal candidate will be pet- and people-friendly, energetic, and eager to help create the best experience for every pet and their owner. As the first point of contact, you'll bring warmth and positivity to every interaction, setting the tone for exceptional customer service. Your love for animals of all kinds will shine through as you grow in a field that combines compassion with continuous learning and growth. Why Join Veterinary United? At Veterinary United, we believe in teamwork, growth, and fostering a positive culture. We aim to be changemakers in veterinary medicine, building a better future for our hospitals, teams, and clients. If you’re open to growth, positivity, and making a difference in the veterinary field, Veterinary United is the perfect place for you! Role Overview: Client Ambassador As a Client Ambassador, you'll support the hospital’s daily operations and create an inviting and efficient front desk experience.

Requirements

• High School Diploma or GED.
• 1+ year of prior customer service experience.
• Ability to lift up to 50 lbs. without restriction.
• Comfortable working around animals, including those that may be anxious or aggressive.
• Must be able to stand, sit, and move frequently; bend, kneel, and stretch as needed to assist pets and clients; and maintain composure and control in a dynamic, high-energy environment.

Nice To Haves

• Reception experience highly preferred.

Responsibilities

• Warmly greet clients and pets upon arrival.
• Answer multi-line phones, schedule appointments, and update medical charts.
• Process monetary transactions and handle client payments.
• Assist with administrative tasks such as filing, data entry, stocking, scanning, and uploading records.
• Support kennel and boarding staff as needed with dog walking, feeding, and check-in/check-out.
• Maintain a clean and organized reception area to ensure a welcoming space.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 251-500 employees