Client Advisor

Baccarat, Inc.•New York, NY

About The Position

Begin your journey with Baccarat We are delighted to invite you to a Maison where craftsmanship, creativity, and curiosity unite to shape the extraordinary. You can become part of a storied legacy—adding your own perspective and artistry to our ongoing story. Baccarat crafts the ultimate French art de vivre through the eyes and hands of a crystal collective. A legacy born in 1764, still setting the standard for contemporary elegance. Driven by a free creative spirit, the Maison embraces contrasts - heritage and innovation, precision and rebellion, minimalism and extravagance. Each creation brings people together and celebrates emotion, illuminating every moment with a singular radiance. Life tastes better with Baccarat. Rooted in genuine love for our Brand, Passion drives our actions and communications, inspiring those around us. It embodies a resounding belief in our products, our heritage, and our commitment to shaping our future. This ethos cultivates a culture where every role contributes to our brands identity and performance. It reflects the mindset and fervor with which we approach new opportunities, overcome challenges, and embrace change, driving excitement and possibility We would like to invite you to apply for our Client Advisor role. As an ambassador of the Maison, the Client Advisor embodies Baccarat’s heritage of excellence and artistry. This role is responsible for delivering an exceptional luxury experience to every client while achieving individual sales objectives and supporting overall boutique performance. The Client Advisor demonstrates deep product knowledge, mastery of the selling ceremony, and a passion for storytelling. Through meaningful relationships and personalized service, they play a key role in developing client loyalty and driving the boutique’s commercial success.

Responsibilities

Consistently achieve or exceed individual sales and performance targets (UPT, AVT, conversion…).
Provide tailored recommendations that reflect the client’s lifestyle, preferences, and aspirations.
Develop and maintain a strong client book, engaging both local and international clientele.
Foster long-term relationships to encourage loyalty, repeat visits, and referrals.
Partner with the General Manager, Senior Advisor, Grand Vendeur, and corporate partners to optimize the client experience and business results.
Deliver an authentic, immersive luxury experience consistent with Baccarat’s values and heritage.
Engage clients through the Maison’s storytelling and craftsmanship, inspiring emotion and desire.
Participate in boutique and offsite events, client activations, and VIP experiences to strengthen connections.
Represent the Maison with professionalism, elegance, and a service-driven mindset always.
Support day-to-day boutique operations, including visual merchandising, display upkeep, and floor organization.
Partner with the merchandising team to ensure client requests and special orders are fulfilled accurately and on time.
Maintain stock organization and participate in inventories, cycle counts, and audits.
Contribute to special projects (packaging, price updates, reporting, etc.) as directed by management.