Client Advisor full-time
About The Position
🌟 Join Our Mission at St. Jude House – Full-Time Client Advisor Wanted! 🌟 Are you passionate about making a difference in the lives of others? Do you thrive in a supportive, mission-driven environment? St. Jude House is seeking a compassionate and dedicated Full-Time Client Advisor to join our team! What We’re Looking For: A heart for service and a commitment to trauma-informed care Strong communication and problem-solving skills Ability to work independently and as part of a team Flexibility to work evenings, weekends, or holidays as needed 32 hours a week Thursday-Sunday evenings Why St. Jude House? Be part of a team that truly changes lives Supportive and inclusive workplace culture Ongoing training and professional development Opportunity to grow within a respected community organization What You'll Do: Assist residential clients with daily needs, as requested. Answer crisis calls and help callers connect to necessary services. Complete initial intakes and orient new clients to the shelter. Assist clients when exiting the shelter. Assist with record keeping and data entry.
Requirements
- High School Diploma or GED equivalent
- One (1) year of customer service experience
- Prior experience working with a diverse population.
Nice To Haves
- Experience working with domestic violence survivors is a plus but not required.
Responsibilities
- Assist residential clients with daily needs, as requested.
- Answer crisis calls and help callers connect to necessary services.
- Complete initial intakes and orient new clients to the shelter.
- Assist clients when exiting the shelter.
- Assist with record keeping and data entry.
Benefits
- Be part of a team that truly changes lives
- Supportive and inclusive workplace culture
- Ongoing training and professional development
- Opportunity to grow within a respected community organization
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
11-50 employees
