Client Advisor, Cartelligent - Car Buying, Solved

Cartelligent•Sausalito, CA

About The Position

Have you ever wondered if there was a better way to buy or lease a new car? For over 25 years, Cartelligent has been revolutionizing the car-buying experience. We provide a tailored, unbiased service that empowers our clients with a modern and streamlined way to get the right new car, on their terms. Our customers love us, as evidenced by more than 300 5-star Yelp reviews and a 98% client satisfaction rating . Now, we're ready to scale our platform to a wider audience, and we're looking for a motivated professional to join our team. The Opportunity: As a Client Advisor, you are the key to a seamless car-buying experience. You will guide each client through their journey, from their first inquiry to a successful purchase or lease, and will be responsible for building relationships that drive referrals and client retention. This role is for a highly motivated inside sales professional with impeccable communication skills who is ready to own a dynamic process from start to finish.

Requirements

At least 2 years of sales and service experience.
Proficiency with modern computer systems, including Google Workspace and Salesforce.
Strong ability to build rapport and trust with both clients and vendors.
Exceptional written and verbal communication skills.
Proven ability to qualify leads and close deals.
Bachelor’s degree or equivalent experience required.

Nice To Haves

Knowledge of the car industry is a plus, but not required.

Responsibilities

Own the client journey: Qualify and develop warm leads, manage each opportunity, and deliver a best-in-class experience.
Drive growth: Proactively identify opportunities for self-generation of leads.
Achieve excellence: Maintain high client satisfaction while being mindful of profitability.
Build relationships: Nurture relationships with new car dealers, trade-in partners, and vendors.
Stay organized: Utilize Salesforce to manage your progress with each lead and client.
Collaborate: Work cross-functionally to provide other departments with accurate, timely information.