Client Advisor/ Stylist - Rodeo Drive Client Advisor/ Stylist - Rodeo Drive

Valentino • CA

83d • $20 - $24

About The Position

A career in Maison Valentino is your chance to grow in a reality where business and creativity meet and thrive in an inclusive, and open-minded community. Maison Valentino believes in a colleague-centric approach, where our contribution and behaviors as individuals are the secret of our success as a community. Each Valentino colleague is crucial to guarantee that every need in Valentino is met with mastery, creativity, uniqueness, and care. We are looking for a Client Advisor with RTW experience for our Rodeo Boutique. The Client Advisor’s role is crucial and contributes to driving sales through providing a genuine experience to each client.

Requirements

• Previous luxury retail sales with relevant clientele focused experience.
• Proven track record in achieving sales results.
• Exceptional clientele and customer relationship building skills.
• Strong verbal and written communication skills.
• Computer skills to operate retail POS system and MS Office Programs.
• Ability to work a flexible schedule including evenings, weekends, and holidays.
• Foreign languages a plus.
• Action-oriented with a drive for results.
• Problem-solver.
• Must be a team player.

Nice To Haves

• Foreign languages.

Responsibilities

• Master the Client Journey to create strong long term client relationships.
• Engage proactively with existing and potential clientele.
• Deliver the Valentino Couture Service impeccably in every phase.
• Be aware of CRM targets and actively engage in actions to reach them.
• Implement personalized reach-out campaigns and utilize clienteling tools.
• Capture client data and take notes of qualitative information.
• Know the portfolio of customers and the VVICs and VICs they handle.
• Work to achieve given sales, KPIs and CRM targets.
• Discover clients' needs and guide them across all categories of the brand.
• Curate looks based on current fashion and in-season trends.
• Develop strong product and fit knowledge via company trainings.
• Prepare for client appointments, including researching client preferences.
• Stay informed about new arrivals, seasonal trends, and special events.
• Assist with all sales and after-sales activities.
• Ensure product maintenance and replenishment on the floor.
• Know the warehouse stock to ensure re-stock shelves.
• Partner with the team to ensure seamless day-to-day store operations.
• Liaise with the Visual team to follow display guidelines.
• Understand company policies and procedures.
• Use POS system to perform all client transactions.
• Participate in operational tasks when an Ops team member is not present.

Benefits

• Hourly Rate: $20-$24 with Commission.

What This Job Offers

• Number of Employees: 1,001-5,000 employees