Client Advisor-Natick Spanish Speaker

Tiffany • Natick, MA

79d

About The Position

Tiffany & Co... the name instills images of Beauty, Romance and the iconic Blue Box. It is a Symbol of Excellence. For 175 years, Tiffany has created a legacy of exquisite designs and romantic ideals. Tiffany & Co.'s rich heritage of celebrated artists, historic milestones and magnificent jewelry creates the foundation from which our employees build upon each day. Tiffany employees are passionate, kind and professionally committed. We hold ourselves and our co-workers to very high standards. We continually educate ourselves about new merchandise collections, cultures and the evolving luxury market. Our respect and love for the brand creates a workplace like no other. We expect our employees to deliver the Tiffany Experience to each and every client and Tiffany is committed to creating an organization that recognizes and rewards excellence in service of this promise. For us, it is a dream to be associated with a company that is forever aligned with exquisite craftsmanship, timeless design and a dedicated commitment to corporate sustainability.

Requirements

• Experience in retail or luxury retail or relevant client-related experience (e.g., hospitality).
• Proven track record in achieving sales results.
• Flexibility to work non-traditional hours, including days, nights, weekends, and holidays.
• Ability to work with a diverse client base.
• Proficiency with Point of Sales (POS) systems, client tracking systems, and Microsoft Outlook/email.
• Must have authorization to work in the United States or in the country where the position is based.

Nice To Haves

• A college/university degree.
• Graduate Gemologist degree or previous Gemological Institute of America (GIA) course work is preferred.
• Proficiency in multiple languages.

Responsibilities

• Embody the Tiffany brand in each client interaction using the Tiffany touch.
• Communicate effectively and act as a brand ambassador.
• Develop client relationships and exceed sales plans.
• Deepen relationships with clients to drive lifetime loyalty and spend.
• Achieve or exceed monthly, quarterly, and annual store sales plans.
• Capture client data and cultivate new and existing client relationships.
• Deliver a significant portion of sales through repeat client business.
• Drive business through key product pillars.
• Elevate in-store experience by delivering memorable moments to every client.
• Demonstrate passion as a Tiffany brand ambassador during every selling ceremony.
• Execute best practices by optimizing hospitality and store amenities.

What This Job Offers

• Number of Employees: 5,001-10,000 employees