Client Advisor - In Charge

Alternatives, Inc.•Billings, MT

5d•$19 - $21

About The Position

Client Advisor In-Charge is responsible for welfare, accountability, safety, and health of residents and staff in the facility on their assigned shift. In-Charge staff are responsible for ensuring all security checks and functions are conducted on residents. The Security/Operations teams at our facilities are run by experienced Operations Supervisors with combined over 25 years’ experience in the corrections field. The Security/Operations Departments at each facility are comprised of Client Advisor Supervisors, Client Advisor In-Charges, and a variety of other Client Advisors/Security staff, that all keep things running and operating smoothly for our residents and staff. They are looking forward to the addition of new Client Advisors to help with everyday security functions and innovative ideas for our team. Alternatives provides thorough orientation and training for all new staff. You can expect a one-week orientation, where you will learn all about Alternatives and be prepared for your role. This first week is scheduled from 9 AM to 5 PM at our Alternatives Training Center. After completing orientation, you will undergo a one-week specialized training for your role, in conjunction with an HR trainer. These first two weeks are 9am-5pm Monday-Friday, you will then move into your offered/assigned schedule following the training period.

Requirements

Experienced in corrections, law-enforcement, and/or social services, with some experience in supervision or running a shift.
High School Diploma
Valid driver’s license.
Ability to pass federal workplace drug screen process.
Ability to pass state and federal background check.
Must be able to delegate tasks, respond to inquiries, and train others.

Nice To Haves

Undergraduate degree preferred.

Responsibilities

Point-of-contact for shift; will direct other CA staff as needed.
Ensure new CA staff are assigned a mentor and being actively trained while on your shift.
Ensure duties during shift that are on the In-Charge checklist are accomplished.
Arrange coverage as needed in event of absence of scheduled staff.
Assist in revisions of resident handbooks, SOPs, addendums, and trainings.
Task delegation and oversight.
Attend meetings as assigned.

Benefits

Medical – Employer pays $511.00/month toward Employee coverage. Additional plans for children and family available at employee cost.
Dental – Employer pays 100% of Employee-only coverage. Affordable coverages available for children and families at employee cost.
Vision – Affordable plans available for Employee, children, and families at low cost.
Life Insurance - Agency pays for $25,000 coverage plan on all benefit-eligible employees. Supplemental life insurance plans available at employee cost.
Short-and-Long-term Disability: 100% Employer paid coverage for employees.
401k/Retirement plan – Employees eligible for 401k contributions following 1 year of employment and 1000 hours worked. Employer profit sharing eligible annually, based on board approval.
AFLAC – Supplemental plans available to employees for themselves and families at employee cost.
PTO - Accrue PTO as soon as your first paycheck. Employees from 0-2 years of employment accrue 4.65 hours per pay period – this comes to 15 days a year! Increments increase with tenure at 3 years, 5 years, and all subsequent 5-year marks following, up to 25+ years.
Paid Holidays – Enjoy the benefit of 11 paid holidays!
Alternatives is PSLF approved employer – get your student loans forgiven by working for a non-profit.
We offer a scholarship program after 1 year of service. Use this opportunity to complete that degree, get specialized training, or certify in a specialized area.
Birthday lunch – enjoy lunch on us for your birthday! Join coworkers and meet other team members you might not see regularly. $15.00 allowance provided for your special day.
We love to promote our team members! We often see internal growth and promotions, and we have longevity that speaks to this as well… our CEO has been here over 40 years, and many are in positions of 10+ years!