Cartelligent-posted 4 months ago
Full-time • Entry Level
Sausalito, CA
11-50 employees

As a Client Advisor, you are the key to a seamless car-buying experience. You will guide each client through their journey, from their first inquiry to a successful purchase or lease, and will be responsible for building relationships that drive referrals and client retention. This role is for a highly motivated inside sales professional with impeccable communication skills who is ready to own a dynamic process from start to finish.

  • Own the client journey: Qualify and develop warm leads, manage each opportunity, and deliver a best-in-class experience.
  • Drive growth: Proactively identify opportunities for self-generation of leads.
  • Achieve excellence: Maintain high client satisfaction while being mindful of profitability.
  • Build relationships: Nurture relationships with new car dealers, trade-in partners, and vendors.
  • Stay organized: Utilize Salesforce to manage your progress with each lead and client.
  • Collaborate: Work cross-functionally to provide other departments with accurate, timely information.
  • At least 2 years of sales and service experience.
  • Proficiency with modern computer systems, including Google Workspace and Salesforce.
  • Strong ability to build rapport and trust with both clients and vendors.
  • Exceptional written and verbal communication skills.
  • Proven ability to qualify leads and close deals.
  • Bachelor’s degree or equivalent experience required.
  • Knowledge of the car industry is a plus, but not required.
  • Sales management experience is a plus.
  • Competitive compensation packages*.
  • 401k matching.
  • Excellent work-life balance (Monday to Friday, with occasional Saturday mornings).
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