Client Admissions Specialist

Columbia Community Mental Health • Saint Helens, OR

79d • $22 - $29

About The Position

Columbia Community Mental Health (CCMH) is a nonprofit agency and Certified Community Behavioral Health Clinic that provides services to individuals with mental, addiction and developmental disabilities. We uphold our values in authenticity and commitment to quality care. Members of our CCMH team have a daily opportunity to make a positive impact.

Requirements

• High School diploma/equivalency required; Associates preferred
• Minimum 3 years billing/collections experience preferred
• General office and receptionist duties required
• Managed care/HIPAA regulations preferred
• Previous experience with OHP and insurance verifications preferred
• Office equipment and various types of software, to include Word and Excel required
• Training in public/consumer relations, medical records preferred
• Combination of education/experience that demonstrates the ability to perform the duties outlined for this position may be considered
• Fluent Bilingual Spanish an asset

Responsibilities

• Provide professional, compassionate, high level customer service
• Receive clients/visitors at front desk
• Collect client demographic/financial information
• Receive/transfer incoming calls
• Collect client fees and Fee Assessment forms
• Conduct PHQ
• Verify contracts
• Financial intakes
• Maintain documents in Excel and Word
• Schedule appointments for clinical staff
• Print daily/weekly schedules and UA forms
• Obtain insurance/copay information for daily appointments

Benefits

• Generous Paid Time Off Package (Full-time employees earn 22 days of vacation time and 9 days of sick time)
• Medical and Dental Coverage (begins 1st of the month following hire date)
• VSP Vision Coverage (begins 1st of the month following hire date)
• 403B Retirement Savings (Pre- and post-tax plans with up to 3% matching contribution)
• Flexible Spending Account (FSA) (Medical and dependent care options)
• Voluntary Long-Term Disability, and Group Paid Life Insurance
• Paid Bereavement and Jury Duty Leave
• Length of Service Award, Outstanding Employee of the Department Annual Award
• Voluntary Life Insurance
• Accidental & Critical Illness Coverage Insurance
• Student Loan Forgiveness Program (PSLF), NHSC Loan Repayment Program
• Educational Assistance, Professional Development Assistance
• Employee Assistance Program’s (EAP)
• Trauma Support Team – Monthly Loss Processing Group led by our Licensed Clinical Directors

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED
• Number of Employees: 251-500 employees