As a Client Administrator I on the Surety team, the primary focus is to provide technical support to client managers and to clients in maintaining bonds in accordance with the objectives and procedures outlined by the client executive.
Process paperwork for new and renewal business to include: Expiration Lists, Applications, Binders, Riders and Consents of Surety, Indemnity Agreements, Preparation of surety bonds (bid, performance, payment, and various Business Insurance bonds), Invoices, Letters of Bond ability.
Perform account and premium reconciliation.
Coordinates underwriting requests with insurance company and client.
Assists in obtaining bond approvals and authorizations from insurance carrier.
Maintain client files.
Image files into electronic file keeping system.
Document files with action items and their completed status.
Reviews client accounting history, responds to accounting inquiries, corrects discrepancies, and contacts clients on receivable collections.
Establish and maintain positive and effective working relations with other Associates and clients.
A high school diploma and 1-2 years insurance related experience or professional office experience.
Obtain and maintain a valid Alaska Business Insurance License.
Must be proficient in Microsoft Office software (Word, Excel, and Outlook).
Must maintain a high attention to detail when working at a varying pace and managing multiple tasks with adjusting priorities.
Strong oral and written communication skills and the ability to work with all levels of staff.
Strong customer service orientation (internal customer focus).
Willingness to pursue advanced insurance designations and continuing education.
Willingness to obtain Notary Public Designation.
Generous time off, including personal and volunteering.
Tuition reimbursement and professional development opportunities.