Client Administrator

Marsh McLennan • Anchorage, AK

4d

About The Position

As a Client Administrator I on the Leadbetter team, the primary focus is to provide technical support to Client Executives and to clients in maintaining insurance policies in accordance with the objectives and procedures outlined by the Business Insurance manual and by the Director of Client Services.

Requirements

• A high school diploma and 1-2 years insurance related experience or professional office experience.
• Obtain and maintain a valid Alaska Business Insurance License.
• Obtain a Surplus Lines License in the first 2 years.
• Achieve an AINS or INS Designation as well as have willingness to pursue continuing education in the form of insurance designations and professional development training.
• Must be proficient in Microsoft Office software (Word, Excel, and Outlook)
• Must maintain a high attention to detail when working at a varying pace and managing multiple tasks with adjusting priorities.
• Strong oral and written communication skills and the ability to work with all levels of staff.
• Strong customer service orientation (internal customer focus).

Responsibilities

• Process paperwork for new and renewal business to include:
• Prep Acord forms and other documents required for a submission.
• Maintain client level details in agency management system.
• Binders Management and production of renewal certificates
• Policies
• Invoices
• Finance agreements
• Endorsements
• Audits
• Perform account reconciliation.
• Assist in the processing of final audits.
• Become proficient in the use of technology systems, software, and tools such as ImageRight and Sagitta
• Establish and maintain positive and effective working relations with other associates and clients.

Benefits

• Generous time off, including personal and volunteering
• Tuition reimbursement and professional development opportunities
• Charitable contribution match programs
• Stock purchase opportunities
• health and welfare benefits
• 401K savings and other retirement programs as well as employee assistance programs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees