Client Accounting Training & Development Specialist

SK Battery America • New York, NY

106d • $115,000 - $125,000

About The Position

Skadden, Arps, Slate, Meagher & Flom LLP has forged a reputation as one of the most prestigious law firms in the world. Relying on innovation, intellect, teamwork and tenacity, our lawyers deliver the highest quality advice and novel solutions to our clients’ legal issues. We are known for handling the most complex transactions, litigation/controversy issues, and regulatory matters, as well as for the strong partnerships we build with clients and each other. Our attorneys, who reflect a broad range of experiences and perspectives, work together seamlessly across 50-plus practices and 21 offices in the world’s major financial centers. We are seeking a Client Accounting Training & Development Specialist to join our Firm. This individual will be responsible for designing and implementing learning and development programs that support the needs of the Client Accounting department including: training in business applications, professional skills and Client-specific processes and procedures, in both physical and virtual classroom settings.

Requirements

• Experience in legal billing.
• Ability to gain a strong command of new systems, including Aderant Expert and Star Collect.
• Ability to plan, research, write, and produce technical training materials.
• Expert knowledge of Excel and entire MS Office Suite.
• Ability to troubleshoot issues and communicate steps needed for resolution.
• Demonstrates effective interpersonal, written, and verbal communication skills.
• Demonstrates a high level of integrity and professionalism.
• Proficient in training methodologies and curriculum development.
• Current knowledge of industry best practices, trends, and techniques.
• Excellent analytical, troubleshooting, organizational, and planning skills.
• Ability to work well in a demanding and fast-paced environment.
• Flexibility to travel and accommodate various time zones.

Nice To Haves

• Flexibility to adjust hours and work the hours necessary to meet operating and business needs.

Responsibilities

• Design and implement learning and development programs for the Client Accounting department.
• Conduct training in business applications, professional skills, and Client-specific processes and procedures.
• Test new programs and develop new processes.
• Create, revise, deliver, and track all training necessary to manage change and integrate new programs.
• Schedule, track, and provide training to a diverse group of users, including managers and supervisors.
• Follow established department curriculum and provide recommendations for updates.
• Create, update, and maintain training materials, including PowerPoint presentations and training manuals.
• Evaluate and revise training and development programs as necessary.
• Conduct technical and professional skills training sessions tailored for specific users' roles.
• Work with managers/supervisors on transitioning new hires from training to mentoring.
• Test software upgrades and implementations, document new/modified procedures, and assist with developing test cases.
• Train identified Client Accounting personnel on core department programs and macro reporting tools.
• Document and provide training on Client-specific processes and procedures.
• Partner with Client Accounting managers to validate and develop professional skills training programs.

Benefits

• Competitive salaries and year-end discretionary bonuses.
• Comprehensive health care (medical, dental, vision), savings plan/401(k) and voluntary benefits.
• Generous paid time off.
• Paid leave options, including parental.
• In-classroom, remote, and on-demand learning and professional development opportunities.
• Robust well-being classes and programs.
• Opportunities to give back and make an impact in local communities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree