Client Account Representative

Alphabe Insight IncBaton Rouge, LA
8h$54,000 - $59,000

About The Position

The Client Account Representative will serve as a primary point of contact for assigned accounts, ensuring exceptional service delivery and long-term relationship development. This role combines strategic communication, client support, and account coordination to maintain satisfaction and identify opportunities for growth. The ideal candidate is professional, detail-oriented, and confident in managing client relationships while aligning services with organizational objectives.

Requirements

  • Strong verbal and written communication skills
  • Professional demeanor and client-focused mindset
  • Excellent organizational and time-management abilities
  • Ability to multitask and manage multiple accounts effectively
  • Problem-solving skills and strategic thinking
  • Proficiency in Microsoft Office and standard business software
  • Team-oriented with the ability to work independently

Responsibilities

  • Manage and nurture relationships with assigned client accounts
  • Serve as the primary liaison between clients and internal departments
  • Understand client needs and recommend appropriate programs or solutions
  • Monitor account performance and ensure service standards are met
  • Prepare reports, updates, and account documentation
  • Identify opportunities for account expansion and client retention
  • Resolve client inquiries and concerns in a timely and professional manner
  • Support the onboarding process for new clients

Benefits

  • Competitive salary ($54,000 – $59,000 annually)
  • Growth opportunities within a rapidly expanding organization
  • Ongoing professional development and skill-building programs
  • Collaborative and supportive work environment
  • Full-time, stable employment
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