Client Account Representative

Catch Vibe Voice • Birmingham, AL

5d • $54,000 - $59,000

About The Position

We are seeking a motivated and detail-oriented Client Account Representative to serve as a key point of contact between the company and its clients. This role focuses on maintaining strong client relationships, ensuring satisfaction, and supporting account operations through clear communication and efficient coordination. The ideal candidate is organized, client-focused, and eager to contribute to a professional and fast-paced environment.

Requirements

• Strong communication and interpersonal skills
• Excellent organizational and time-management abilities
• Ability to handle multiple accounts while maintaining attention to detail
• Professional demeanor with a client-oriented mindset
• Comfortable working independently as well as part of a team
• Proficiency with basic computer systems and internal tools
• Willingness to learn and adapt in a dynamic work environment

Responsibilities

• Serve as the primary contact for assigned client accounts
• Maintain accurate and up-to-date client records and documentation
• Respond to client inquiries in a timely and professional manner
• Coordinate internally to ensure client needs and expectations are met
• Monitor account activity and identify opportunities to improve service quality
• Support onboarding and ongoing account management processes
• Uphold company standards, policies, and service excellence

Benefits

• Competitive salary ranging from $54,000 to $59,000 per year
• Opportunities for professional growth and career advancement
• Structured training and ongoing support
• Collaborative and respectful work environment
• Stable full-time position with long-term potential

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed