Client Account Representative

Elite Direct Management Inc. • Azusa, CA

395d • $50,544 - $56,420

About The Position

The Entry Level Client Account Representative at Elite Direct Management Inc. is responsible for ensuring that clients' brand initiatives are effectively implemented in the local area. This role involves building and maintaining strong relationships with both new and existing customers, contributing to campaign goals, and enhancing customer experiences through feedback and collaboration with team members. The position offers on-the-job training and opportunities for career advancement beyond the entry level.

Requirements

• High school diploma or GED
• 1 year of experience in a customer-facing or customer-based role
• Proficiency in CRM software and Salesforce
• Strong communication skills
• Valid Driver's License

Nice To Haves

• Professional image
• Natural leader and team player

Responsibilities

• Cultivate genuine connections with potential customers to boost brand loyalty for clients.
• Nurture existing client relationships to secure long-term success within the community.
• Gather and respond to customer feedback to enhance their experience.
• Maintain detailed records of sales, inquiries, and feedback to drive continuous improvement.
• Collaborate with fellow trainees and other team members to troubleshoot and optimize campaign performance.

Benefits

• On-the-job training
• Professional development assistance
• Opportunities for advancement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED