Client Account Manager

Stantec Inc.•New York, NY

40d•$162,000 - $243,100

About The Position

Communities everywhere share the need for clean water. And as they work to meet that need, they're facing new, more complex challenges every day. Our water professionals collaborate to contribute innovative ideas, guided by scientific rigor and a vision for sustainable growth. Every day, we're helping communities improve, reuse, and protect our world's most precious resource. Join our team to deliver transformational projects that will benefit future generations. Grow with us, H2O+U. Your Opportunity Our Water division brings together leading engineers and scientists to approach water as a unified, integrated system. We offer comprehensive water and wastewater services that span the entire lifecycle of infrastructure solutions, including the design and rehabilitation of pump stations, drinking water and wastewater treatment facilities, and stormwater management systems. Additionally, we implement innovative resiliency projects to assist communities in adapting to climate change, safeguarding essential assets, and maintaining reliable service under extreme conditions. With a foundation in expertise and innovation, we support communities in conserving and reusing water for future generations. We are currently recruiting a dedicated Client Account Manager (CAM) for our New York City office. The CAM will provide leadership in both business development and project execution for NYC agencies and other regional clients. Key responsibilities include supporting project managers, facilitating cross-business line selling efforts, promoting resource sharing, and securing as well as managing project delivery. The CAM is instrumental in advancing Stantec's growth and reputation within New York City by consistently delivering innovative, high-quality solutions that surpass client expectations. You will work with a diverse team of water management professionals to support all consulting tasks: acquiring, delivering, and managing projects.

Requirements

Bachelor's degree in civil/environmental engineering, water resources engineering, or a related field.
A minimum of 15 years of relevant professional experience in public and municipal sectors associated with the planning, design, and/or construction of water infrastructure projects.
Licensed Professional Engineer (PE) in New York or ability to obtain within one year.
Knowledge of water policies, programs, and regulations relevant to New York City.
Excellent written and verbal communication skills, including ability to convey complex issues to a variety of audiences, required.
Strong client relationships and experience with New York City Department of Environmental Protection and related agencies and stakeholders.
Geographically based in New York City area, or willingness to relocate.

Responsibilities

Assist in marketing Stantec's water infrastructure services.
Identify industry trends and use your expertise to engage clients and generate opportunities.
Create and maintain effective client account management plans.
Collaborate with marketing and business development to pursue new water and wastewater projects.
Participate actively in proposal decisions and development, working closely with the marketing team.
Represent Stantec at regional and national industry groups to promote our brand and experts.
Provide high-quality consultation on water and wastewater infrastructure.
Respond to client needs as a senior project manager or client service lead.
Apply your knowledge to projects involving water collection, conveyance, storage, pumping, and treatment.
Use Stantec resources for successful technical outcomes.
Coordinate with internal teams, clients, agencies, and subcontractors.
Lead and mentor water professionals.
Support team growth through training, client engagement, and professional development.
Supervise and mentor staff for career advancement.
Lead teams according to Stantec's core values and make sound decisions for staff, clients, and business success.

Benefits

Regular full-time and part-time employees (working at least 20 hours per week) have access to medical, dental, and vision plans, a wellness program, health saving accounts, flexible spending accounts, 401(k) plan, employee stock purchase program, life and accidental death & dismemberment (AD&D) insurance, short-term/long-term disability plans, emergency travel benefits, tuition reimbursement, professional membership fee coverage and paid family leave.
Regular full-time and part-time employees will receive ten paid holidays in each calendar year.
In addition, employees will be eligible to accrue vacation between 10 and 20 days per year and eligible for paid sick leave (and if more generous, in accordance with state and local law).
Temporary/casual employees have access to 401(k) plans, employee stock purchase program, and paid leave, in accordance with state and local law.

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