Inside Sales

Brown & Brown Insurance•Greensboro, NC

2d•Remote

About The Position

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. The Colonial Group is currently seeking a skilled and motivated Client Account Manager to join our team in Greensboro, NC! This can be a remote from home opportunity. Primary function is to handle inbound/outbound phone calls to Quote/Bind new business policies in multiple states for a variety of Personal Lines products using several rating platforms. Goal is to provide best options for risk placement to our agency partners & policy holders.

Requirements

High school diploma
Previous one year experience in the insurance industry
MS Office Suite proficiency & Property/Casualty and Surplus Lines License
Written/Oral Communication – Exceptional telephone & email demeanor while delivering consistent message that resonates every time. Individual speaks clearly & persuasively in positive or negative situations
Adaptability – Individual adapts to changes in the work environment, manages competing demands & can deal with frequent change
Problem Solving – Listens carefully & provide solutions to our customers with attention to detail
Analytical Skills – Individual needs the ability to review applicant and risk information and makes good decisions based on this information
Independence – Individual needs the ability to stay efficient and organized, multi-task and work independently with a driven attitude in a results- oriented environment
Sales Skills – Individual possesses the necessary skills to recognize opportunity and follow through
Demeanor – Individual must present themselves in a professional manner and have a willingness to learn
Teamwork – works well in a group environment

Nice To Haves

associate or bachelor’s degree in business or financial related discipline

Responsibilities

Navigate through several rating systems simultaneously in order to achieve best coverage and rate solutions for our agents and their clients
Track monthly production to reach Quote, Bind Ratio and Premium Goals
Assist Field Sales to Follow-up on Select Sales Opportunities discovered during Outside Sales Visits
Meet/Exceed the Monthly Quote, Bind Ratio and Premium Goals Established for the Instant Quote Team
Answer 20 – 30 New Business Quoting/Binding calls per day
Other duties as assigned