Client Account Executive - Existing Client Sales

The Vanguard Group•Scottsdale, AZ

7d•Hybrid

About The Position

Responsible for protecting and growing lifetime value for their mid size book of business. Establishes and deepens client relationships leading to increased retention, loyalty and product/asset growth while developing strong relationships with key client and decision makers. Core Responsibilities: Responsible for the retention, satisfaction, and growth of clients within their assigned book. Book of business includes mid-size plans with higher complexity, with most significant opportunities within asset range for Client Lifetime Value growth across Recordkeeping, Advice, and I/O. Develops and communicates strategic business plans for current clients within assigned book of business (e.g., Miller Heiman gold sheets). Implements long term relationship retention & growth strategies. Strategically navigates client organizations to evaluate needs and position Vanguard IIG services, solutions, and products to solve their needs. Leads and executes on RFP and re-bid processes Achieves established sales, satisfaction and retention goals through personal direction of all executive and staff level activities of the sales process. Coaches internal teams towards achieving book of business strategy, shares best practices and learnings. Facilitates strong business support by working with team members to promote a consistent approach to decisions and client/prospect propositions. Drives connection across all appropriate internal and external stakeholders. Influences and collaborates with divisional business partners to offer and dedicate the right SMEs and resources when appropriate. Diligently leverages and reinforces the client support structure to maximize the CSE's time for clients. Coaches, collaborates, and provides insight and direction to less experienced sales executives and internal partners. Travel requirement: Up to 50% Participates in special projects and performs other duties as assigned. Qualifications: Five years financial services experience with at least three years in a senior level client or prospect relationship role. Undergraduate degree or equivalent combination of training and experience. Graduate degree preferred. This job requires a regulatory license and/or registration (e.g. FINRA, state, SFC). These will be determined by Compliance based on role-specific duties. Special Factors Sponsorship Vanguard is not offering visa sponsorship for this position. About Vanguard At Vanguard, we don't just have a mission—we're on a mission. To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best. How We Work Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience. Vanguard, one of the world's largest investment management companies, serves individual investors, institutions, employer-sponsored retirement plans, and financial professionals. We have a diverse and talented crew with a culture that promotes teamwork, along with an unwavering focus on serving our clients' best interests. This website uses "cookies" to distinguish you from other users. A cookie is a small file of letters and numbers placed on your computer or device. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site and services. The cookies are stored locally on your computer or mobile device. To accept cookies you can continue browsing as normal. Or you can go to our Privacy Policy to read more information and learn how to change your preferences.

Requirements

Five years financial services experience with at least three years in a senior level client or prospect relationship role.
Undergraduate degree or equivalent combination of training and experience.
This job requires a regulatory license and/or registration (e.g. FINRA, state, SFC). These will be determined by Compliance based on role-specific duties.

Nice To Haves

Graduate degree preferred.

Responsibilities

Responsible for the retention, satisfaction, and growth of clients within their assigned book.
Develops and communicates strategic business plans for current clients within assigned book of business (e.g., Miller Heiman gold sheets).
Implements long term relationship retention & growth strategies.
Strategically navigates client organizations to evaluate needs and position Vanguard IIG services, solutions, and products to solve their needs.
Leads and executes on RFP and re-bid processes
Achieves established sales, satisfaction and retention goals through personal direction of all executive and staff level activities of the sales process.
Coaches internal teams towards achieving book of business strategy, shares best practices and learnings.
Facilitates strong business support by working with team members to promote a consistent approach to decisions and client/prospect propositions.
Drives connection across all appropriate internal and external stakeholders.
Influences and collaborates with divisional business partners to offer and dedicate the right SMEs and resources when appropriate.
Diligently leverages and reinforces the client support structure to maximize the CSE's time for clients.
Coaches, collaborates, and provides insight and direction to less experienced sales executives and internal partners.
Participates in special projects and performs other duties as assigned.