Client Access Coordinator

Mosaic Pediatric Therapy • Charlotte, NC

1d • $20 - $20

About The Position

The Southeast’s Premier ABA Therapy Provider for Children with Autism The primary responsibilities of the position include: The Client Access Coordinator is responsible for establishing a professional and supportive “first contact”; ensuring clients and their families feel a sense of welcome Provide general information on the ABA program and locations Conduct initial screenings for clients seeking ABA services, referrals, and benefits for new clients & provide timely follow-up on phone calls and inquiries Collect basic information from clients to begin the Intake process Verify client information and benefits Maintain accurate documentation of service requests, testing, and referrals Verify client eligibility weekly Monitor and distribute faxes to team members

Requirements

• Experience using electronic medical record applications (Central Reach preferred)
• Working knowledge of HIPAA regulations
• Excellent interpersonal skills, good oral and written communication skills
• Good organization and time management skills
• Excellent organization and problem-solving skills
• Must have a good working knowledge of Microsoft Office or Gmail office tools (Word, Excel, PowerPoint)
• Bachelor’s Degree
• Must be self-motivated driven, bring energy, and good communication skills
• Must convey a sense of passion for helping children with autism through ABA therapy
• Time management and organization

Nice To Haves

• Bilingual Skills Highly Preferred

Responsibilities

• establishing a professional and supportive “first contact”
• ensuring clients and their families feel a sense of welcome
• Provide general information on the ABA program and locations
• Conduct initial screenings for clients seeking ABA services, referrals, and benefits for new clients & provide timely follow-up on phone calls and inquiries
• Collect basic information from clients to begin the Intake process
• Verify client information and benefits
• Maintain accurate documentation of service requests, testing, and referrals
• Verify client eligibility weekly
• Monitor and distribute faxes to team members

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level