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The Cleveland Guardians are seeking enthusiastic individuals for their Sales Development Program, a part-time, year-round initiative aimed at cultivating future sales leaders in the sports industry. This program is designed to provide exceptional training in ticket sales, focusing on Season Tickets, Groups, and Premium ticket products. Participants will engage in a comprehensive learning experience that includes continuous coaching, mentorship, and practical sales training. The program emphasizes the importance of understanding the Guardians' ticket sales products and the overall fan experience, fostering a strong foundation of product knowledge and sales skills. Teammates in this program will actively participate in training sessions that cover the Guardians' ticket sales offerings and best practices in sales and service. They will gain insights into the organization's sales processes and learn how to effectively engage with customers. The program encourages participants to develop and grow relationships with new and existing customers through various initiatives, including seat visits, community events, and in-ballpark appointments. The goal is to generate revenue through proactive sales efforts while enhancing customer retention and satisfaction. In addition to sales training, participants will have the opportunity to collaborate with key internal and external resources within the Ticket Sales department. They will be expected to maintain electronic records of customer interactions and contribute to the overall success of the sales team. This role is ideal for individuals who are eager to learn, possess a self-motivating personality, and are committed to delivering exceptional service to fans and customers alike.
