CLERK - 55002581

State of Florida•Cape Coral, FL

4d•Onsite

About The Position

Join FDOT and be part of the team that works as one to improve safety, enhance mobility and inspire innovation in the Florida transportation system. To ensure honesty and transparency, all applicants must provide their own work. Unless explicitly requested, the use of Artificial Intelligence (AI) tools to assist with qualifying questions, work samples, or interviews is strictly prohibited, and any breach of this requirement will lead to the applicant being removed from consideration. Candidates must be United States (U.S.) citizens or lawfully authorized alien workers. Visa sponsorship is not available. Our Mission The mission of the Florida Department of Transportation is to provide a safe statewide transportation system that promotes the efficient movement of people and goods, supports the state’s economic competitiveness, prioritizes Florida’s environment and natural resources, and preserves the quality of life and connectedness of the state’s communities. Our Vision As a OneFDOT team, we serve the people of Florida by providing a transportation network that is well planned, supports economic growth, and has the goal of being congestion and fatality free. The Work You Will Do: Clerk / District One / District Maintenance / Fort Myers Operations Center This position will assist the administrative team with tasks related to inventory, organizing records, warehouse assistance, and answering and routing telephone calls. The Difference You Will Make: Through cooperation, coordination and collaboration among the OneFDOT team, you will be contributing to a strong and empowering culture of TRREC: Trust, Relationships, Respect, Empowerment, and Communication. How You Will Grow: FDOT encourages our team members to grow through engagement, empowerment, training, and professional development. Through our agency’s learning management system, you have access to hundreds of computer-based training and instructor-led courses. Where You Will Work: Fort Myers Operations Center 2981 N.E. Pine Island Rd., Cape Coral, Fl 33909

Requirements

Knowledge of general office procedures and practices; the techniques for effectively dealing with people; correct grammar usage; the techniques for effective communication.
Skill in providing customer service; determining priority for numerous phone calls; use of office equipment; using a personal computer (PC) and Microsoft Office Application Programs.
Ability to understand and apply applicable rules, regulations, policies and procedures; access, input and retrieve information from a computer database; follow instructions; establish and maintain effective working relationships with others; review data for accuracy and completeness.
High School Diploma or Certificate of High School Equivalency.

Responsibilities

Maintains and organizes records, filing systems and inventory through the use of Department tracking and data management file system.
Answers and routes telephone calls, takes messages and answers general questions. Greets guests and directs them to the appropriate personnel. Assists with scheduling meetings and processes office documentation as necessary. Operates a variety of standard office equipment such as fax, copiers, scanners, and computers. Prepares, organizes and distributes materials including mail, supplies and other office equipment.
Serves as back-up for Unit Training Coordinator with inputting training requests/certificates and Property Custodian with maintaining and transferring of equipment, requesting decals, and conducting annual inventory scanning.
Prepares travel requests and reimbursements in accordance with policies and procedures.
Assist in emergency operation recovery efforts.