Clerk Typist LTE

City of Kenosha (WI) • Kenosha, WI

44d

About The Position

Under general supervision, provides moderately complex, specialized clerical support to the Assessing Department. Knowledge of the department, telephone etiquette, and excellent keyboard skills are critical to this position. Duties include a variety of clerical tasks and/or responsible public contact work. Performs other work as requested or assigned. Incumbent may have the opportunity to develop additional expertise in assigned areas.

Requirements

• High school diploma or GED.
• Supplemented by a minimum of one (1) year of general clerical experience, including computer operations and customer service, or an equivalent combination of training and experience.
• Must have keyboard skills with proficiency and speed with a varied range of computer application programs.
• Must be able to type at a rate consistent with departmental needs
• Knowledge of departmental and municipal rules, regulations, policies, and procedures.
• Knowledge of modern office terminology, methods, practices, and procedures.
• Skill in the operation of modern office equipment.
• Ability to understand and follow complex oral and written instructions.
• Ability to establish and maintain effective working relationships with fellow employees, superiors and the general public.
• Ability to interpret and apply established policies and procedures.
• Ability to communicate information tactfully and impartially.
• Ability to maintain complex records.
• Ability to develop, install and communicate clerical procedures from general instructions.
• Ability to handle reasonably necessary stress.

Responsibilities

• Answers telephone and receives inquiries and/or complaints, providing information based on knowledge of the Assessing department practices, or referring callers to appropriate personnel, as necessary; routes messages for Department personnel, as necessary
• Greets citizens, visitors or customers and provides customer service; provides specific information and assistance related to the Assessing Department.
• Utilizes computerized data entry equipment and various word processing, spreadsheet and/or file maintenance programs to enter, store and/or retrieve information as requested or otherwise necessary.
• Types material from typed or handwritten copy, which requires the use of a variety of standardized formats for preparing correspondence, reports, schedules, records, minutes, etc.; assumes responsibility for the correctness of spelling, punctuation, grammar, and format.
• Opens, sorts & distributes mail.
• Performs administrative duties and compiles data for special projects or reports, as assigned, ensuring completion by specified deadlines and in accordance with established goals and objectives.
• Maintains filing system of correspondence, forms, reports, and records.
• Operates automated office equipment including photocopier, computer and printer.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Executive, Legislative, and Other General Government Support
• Education Level: High school or GED