City Clerk's Office - Clerk (Temporary)

City of Waterloo, IA•Waterloo, IA

57d•$19•Onsite

About The Position

Staff support position responsible for performing a variety of difficult clerical tasks within the above department, requiring the use of independent judgement. The work is performed under the general direction of a department head or designee. This role is ideal for someone looking for a temporary position.

Requirements

Knowledge of Microsoft Office software, in particular Word and Excel (testing of skills may be done if being considered for the position) and must be able to learn specialized software.
Thorough knowledge of clerical functions, office procedures, terminology and equipment, including personal computers.
Ability to type fifty (50) words per minute net of errors (verification of typing speed may be required).
Ability to perform general office services, learn specialized computer software, develop computer-generated reports and keep accurate, thorough and updated records.
Ability to collect, analyze and present data from computerized reports in an organized and understandable form.
Ability to answer questions and provide information to the public in person and over the telephone in a clear, concise and easily understandable manner.
Ability to multitask and deal with multiple interruptions.
Ability to assist the public in a kind, courteous and respectful manner, including under stressful circumstances.
Ability to write legibly, prioritize work, produce a quality work product within strict timelines and handle multiple tasks.
Ability to work independently and with others with minimum supervision and to direct the work of other employees.
Ability to exercise independent judgment and to make decisions based on department policies, City ordinances and established regulations.
Ability to establish and maintain effective working relationships with supervisors, coworkers and the public.
Ability to work with people from a broad variety of social, economic, racial, ethnic and educational backgrounds.
High school graduate/GED with minimum one year of business clerical, secretarial, bookkeeping or other closely related experience in an office setting; prefer additional education beyond high school in business clerical, accounting or closely related field.
Any equivalent combination of experience and education that provides the knowledge, skills and abilities necessary to perform the essential functions of the position.

Nice To Haves

Skilled in the use of personal computers and Microsoft Office software (verification of skills through testing may be arranged by the City of Waterloo Human Resources Office).
Detail-oriented and accurate.

Responsibilities

Performs data entry, types correspondence, reports and statistical data.
Collects and compiles statistical data manually and with a computerized system.
Greets the public and answers incoming department phone calls as needed and provides information based on knowledge of department and City policies, regulations and procedures or directs call to the proper person.
Performs minor bookkeeping and financial recordkeeping.
Collects fees and revenues, prepares receipts and maintains records of revenue/expense transactions.
May prepare and input payroll data and other financial information.
May perform accounts receivable, accounts payable or banking functions.
Operates personal computer, typewriter, calculator, fax machine and other general office equipment.
May interpret technical data, review materials on a variety of projects and present facts and findings clearly and concisely to a supervisor, coworkers, City officials and the public.
May prepare written reports, complete forms and keep files up to date.
Communicates with the public, City officials and coworkers by telephone and in person.
Works under strict time constraints and stressful conditions.
Works independently and with others with limited supervision.
Attends work regularly at the designated place and time.
Performs all work duties and activities in accordance with City, department and OSHA policies, procedures and safety rules.
Performs other duties as assigned by a supervisor or designee.